EDI Analyst

EDI Analyst

Location: Near Albany, NY
Salary Range: $55,000 - $73,000 (based on experience)
Schedule: Monday - Friday | On-Site
Employment Type: Full-Time

Join a Growing Team Supporting Critical Business Systems & Integrations

Our well-established client is seeking a detail-oriented and technically skilled EDI Analyst to support and maintain critical Electronic Data Interchange (EDI) operations and ERP integrations. This role is ideal for someone who enjoys troubleshooting, process improvement, and working collaboratively across departments to ensure seamless business transactions and system connectivity.

This is an excellent opportunity to join a fast-paced environment where you'll play a key role in maintaining and optimizing high-volume EDI processes that directly support daily business operations.

Position Overview

The EDI Analyst will be responsible for the day-to-day management, monitoring, troubleshooting, and support of EDI systems and integrations. This role requires strong ownership, independent problem-solving skills, and the ability to effectively manage multiple priorities while collaborating with both internal teams and external trading partners.

The ideal candidate is proactive, highly organized, and capable of driving issues through resolution with minimal oversight.

Key Responsibilities

EDI Transaction Management

• Monitor and manage daily EDI transactions including common ANSI X12 transaction sets.
• Ensure timely processing and resolution of EDI-related issues and exceptions
• Troubleshoot mapping errors, failed transactions, and data discrepancies

ERP & Integration Support

• Support integrations between EDI platforms and ERP systems
• Collaborate with technical teams to maintain reliable data flow between systems
• Assist with SAP integration troubleshooting, including:
  • SAP Process Orchestration (PO)
  • SAP Process Integration (PI)
  • IDoc and message flow monitoring
• Support onboarding and testing for new trading partners and EDI implementations

Documentation & Process Improvement

• Maintain accurate documentation for configurations, workflows, resolutions, and system updates
• Update tracking systems and ticketing platforms with clear status notes and next steps
• Identify process improvement opportunities to increase efficiency and reduce recurring issues
• Ensure all communications and issue tracking are properly documented for team visibility

Cross-Functional Collaboration

• Work closely with teams across IT, Sales, Operations, Customer Service & Accounting/Finance.
• Communicate effectively with external vendors, trading partners, and integration providers

Job Requirements

Qualifications

Required Skills & Experience

• Experience working with:
  • EDI systems and transaction processing
  • ANSI X12 standards and common transaction sets
  • EDI tools and VAN providers (SPS Commerce, TrueCommerce, IBM Sterling, or similar)
• Working knowledge of:
  • XML
  • Flat files
  • IDoc structures
  • Data translation and mapping software
• Strong troubleshooting and analytical problem-solving abilities
• Excellent organizational and communication skills
• Ability to independently manage priorities and resolve issues efficiently

Preferred Qualifications

• Experience with SAP ERP environments strongly preferred
• Exposure to SAP PO/PI integration platforms highly desirable
• Experience with Eclipse ERP is a plus
• Understanding of:
  • Order-to-cash workflows
  • Procure-to-pay processes
• Associate degree in Information Systems, Computer Science, Business, or related field preferred (equivalent experience considered)

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