Game Guide *Seasonal*

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Game Guide *Seasonal* Non-Management Seasonal Roseville, CA, US 1 Attachments Seasonal Role - This position will start in Nov/Dec and will conclude by 1/15/27! We are located in Westfield Galleria! Copy & paste the link below to learn more about our company and the open position! THE ROLE: Game Guides are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve them, and do whatever it takes to make their day! HOW GAME GUIDES SERVE OUR GUESTS AND OUR TEAM Embodying our mission, vision, and values during every shift Leading groups of 2-12 in fun, friendly conversation Collecting information and making meaningful connections with guests Enthusiastically explaining TEG games and products Using Game Guide software to monitor games and assist guests Using HMI (Human-Machine Interface) to operate our games Giving a recap of the experience in the outro Ensuring operational excellence on shift by: Ensuring game components function properly Using setup sheets to accurately reset games Cleaning games and TEG’s facility Being timely and exemplifying excellent time management skills in order to stay on schedule for the games assigned Restocking inventory Completing necessary reports Immediately and graciously resolving service failures Ensuring each guest has a five-star experience and leaves happy REQUIREMENTS Flexible availability. This role works nights, weekends, and/or holidays. Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs. Must be able to use small tools and strong magnets when resetting our games. Quickly resetting numerous locks, drawers, shelves, and game components within specific time frames outlined in training. Excellent communication skills when speaking with our guests. Align with TEG’s Uniform Standards. BENEFITS FOR FULL TIME TEAM MEMBERS 401(k) 401(k) matching Health Insurance Employee discount Vision insurance Dental insurance Flexible spending account Life insurance Flexible schedule Attachments (1) The Escape Game_ Game Guide (GG) Job Description.pdf #J-18808-Ljbffr