Library Assistant II

Library Assistant

This listing closes on 9/11/2026 at 11:59 PM Eastern Time (US & Canada).

Employer: Alamance County Government

Salary: $41,931.18 Annually

Location: Mebane Library, NC

Job Type: Full-time

Job Number: 00030

Department: Library

Opening Date: 08/28/2026

Closing Date: 9/11/2026 at 11:59 PM Eastern Time (US & Canada)

Job Purpose

Within this role the candidate will promote ACPL's values and mission while following established policies and procedures. The purpose of this position is to serve the informational, reference and reading needs to library patrons of all ages at ACPL and will be expected to perform any and all routine tasks necessary to the operation of the library system. This position works under the supervision of the Branch Manager. This position is a full-time, 40 hours per week, benefitted position requiring one evening per week and weekend rotation.

The best candidate will possess a strong commitment to provide customer-focused service for a positive library experience and to relate tactfully and courteously with a wide range of diverse patrons and community members.

Responsibilities

Promote ACPL's values and mission.

Follow and enforce established library policies and procedures.

Assist with maintaining library collections.

Regular public service duties include staffing all service desks

Work with the Branch Manager and Mebane staff in developing, promoting, and presenting programs for adults reflective of the community demographic and patron interest, including crafts, book clubs, and special interests.

Troubleshoot minor technology related issues, keeping management aware of issues

Take responsibility for the appearance of the library and the condition of shelves

Assist patrons through reference interactions, reader advisory inquires and in the use of technology, downloadable and online resources.

Additional examples of work performed include making new library cards for patrons, checking materials in and out on patron accounts, emptying book returns, assisting patrons with the Self Check out, answering phones and routing calls to appropriate staff, creating original and eye-catching displays monthly, taking responsibility for the appearance of the library, including the condition of shelves and displays, particularly within the Reference Department, participating in the selection and de-selection of materials for the branch collection, assisting with adult programs, serving on Adult Programming Committee, assisting with opening and closing the library, working with Technical Services department to fulfill Interlibrary Loan Requests, and other duties as assigned.

Qualifications

Associate's degree is required.

One year of customer service experience required.

Flexibility in scheduling is required.

Proficiency in written and verbal communication is required

Previous library experience preferred

Ability to speak Spanish is preferred

Prior experience with Microsoft Windows and Office applications, basic internet searching, and social media is required

Ability to learn library technology is required

Skills & Abilities

Strong customer service orientation with the ability to provide respectful, equitable assistance to patrons of all backgrounds.

Excellent oral and written communication skills.

Ability to manage multiple priorities in a fast-paced environment.

Proficiency with Microsoft Office, email, internet searching, and social media platforms.

Ability to learn and apply library-specific technology, including ILS systems and electronic resources.

Creativity in program planning, display design, and patron engagement.

Strong problem-solving skills, sound judgment, and accountability.

Ability to work independently and collaboratively within a team environment.

Physical Requirements

Ability to stand and walk for extended periods; bend, reach, squat, and lift up to 40 lbs.

Ability to push/pull loaded book carts and access materials on high and low shelves.

Ability to effectively communicate with patrons and staff in a busy environment