Personal Insurance Division Manager

Hardenbergh Insurance Group is seeking a Personal Insurance Division Manager to lead our Personal Lines Division in Marlton/Vineland, NJ.

This leadership role is responsible for planning, directing, and overseeing the operations and fiscal health of the Personal Lines Department. This role requires strong leadership, sound decision-making, and the ability to exercise independent judgment to drive business success in alignment with agency policies, procedures, and goals.

What You'll Do:

(Staff Management)

• Assess staffing needs and lead recruitment, hiring, and onboarding/offboarding processes
• Develop and implement training schedules for new hires
• Provide leadership, oversight, and coaching to ensure team productivity and professional growth
• Conduct performance evaluations, including annual reviews and quarterly feedback
• Manage employee PTO/Flex time approvals
• Address personnel issues in a timely and compliant manner
• Oversee intern programs where applicable

(Department Leadership)

• Develop, implement, and monitor department policies and procedures
• Stay informed on industry trends, regulations, carriers, and products—and communicate updates to the team
• Partner with Sales Leadership and Finance to drive new business initiatives
• Set annual department goals and track progress through quarterly assessments
• Maintain strong relationships with preferred carriers
• Create and maintain documented workflows
• Lead department meetings (minimum quarterly)
• Audit team performance to ensure compliance with procedures
• Support carrier consolidation and book roll initiatives
• Serve as liaison to service center carriers
• Execute special projects as needed

(Organizational Leadership)

• Serve as a member of the Leadership Team
• Collaborate across departments to resolve operational challenges
• Support strategic initiatives as assigned by executive leadership

What We’re Looking For:

• Proven leadership experience in insurance, preferably in Personal Lines
• Strong operational, organizational, and decision-making skills
• Ability to lead, coach, and develop high-performing teams
• Excellent communication and relationship management abilities
• Strategic thinker with a hands-on approach

Why Join HIG?

• Opportunity to lead a critical division within a growing organization
• Work-Life Balance – Hybrid Schedule
• Comprehensive Medical (Aetna Choice), Dental (Principal), Vision (Superior/Versant) (effective 1st of the month after hire)
• Flexible Spending Account
• Generous PTO (Personal Time Off) and VTO (Volunteer Time Off)
• 401K - Matching
• Mentorship and Career Growth
• Wellness Reimbursement Program

If you’re a strategic leader with a passion for insurance and team development, we’d love to hear from you.

Send resumes to: Shara D. Richardson - View email address on click.appcast.io