Human Resources Generalist

Overview Position Summary: The HR Generalist role supports daily human resources operations for a fast‑paced HVAC, Plumbing, Electrical, Water Treatment and Insulation service organization. This role partners with leadership teams to manage employee relations, compliance, recruiting support, and HR administration. The ideal candidate understands the unique demands of a skilled trades environment and can balance operational needs with employee support. Responsibilities Employee Relations & Support Serve as primary HR contact for our Accounting/Call Center/Retail location (Hilton office – handles approximately 200-250 employees). Provide guidance to supervisors on employee relations issues, performance management, disciplinary actions and terminations. Assist in investigations and ensure proper documentation and resolution. Partner with Safety team for safety related incidents and support Hilton office as a member of the Safety Committee. Partner with the Employee Engagement Manager to assist with coordinating company events held at the Hilton office. Recruitment & Onboarding Partner with the Recruiting team to support and enhance the candidate experience throughout the hiring process. Coordinate onboarding, new hire orientation, and pre‑employment processes. Compliance & Policy Administration Ensure compliance with federal, state (Arizona), and local employment laws. Support and enforce company policies. Maintain accurate employee records and HRIS (UKG) data. Training & Development Assist with training initiatives, including supervisor training and compliance programs. Support performance review processes and employee development efforts. HR Operations & Reporting Maintain all HR documentation for Hilton location. Coordinate with payroll to ensure accurate timekeeping, pay adjustments, and deductions on final paychecks. Identify opportunities to improve HR processes and support operational efficiency. Qualifications 2+ years of HR Generalist experience, preferably in a service, construction, or trades environment. Strong knowledge of employment laws and HR best practices. Proficiency in HRIS/payroll systems and Microsoft Office (Excel, Word, Outlook). Strong interpersonal and communication skills. Ability to build productive working relationships with managers and employees. Strong problem‑solving and conflict resolution skills. High level of organization and attention to detail. Ability to work in a fast‑paced, high‑volume environment. Discretion and professionalism when handling confidential information. Ability to pass a background check and drug screen. Physical Demands / Work Environment Ability to sit, stand, walk, and use hands to handle or feel objects, tools, or controls. Ability to communicate effectively, including speaking and hearing. Ability to occasionally lift and/or move up to 20 pounds. Work is typically performed in an office environment. Please note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time. Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally. #J-18808-Ljbffr