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Payment Processing Specialist

Health Plans Inc

Job Description

Job Description

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.

What we do

HPI is unique. A respected industry leader that’s been serving customers for over 44 years, we’re known for our innovation and adaptability. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.

Our commitment extends beyond our clients to our own employees. We foster a supportive and inclusive work environment where innovation thrives. By investing in our team’s growth and well-being, we ensure they are equipped to provide exceptional service. 

What you’ll do:


Reporting to the Paymet Procesing Supervisor, the Payment Processing Specialist is responsible for the facilitation of the payment process across Health Plans, Inc.’s client base.

What you'll do:

  • Coordinate claim, broker and vendor payment process as it relates to clients’ plan expenses.
  • Reconcile claim payment check runs using reports and Excel to uncover variances
  • Compile and audit various daily reports pertaining to the payment process.
  • Communicate with claim examiners, account managers and various other departments according to internal and client needs.
  • Communicate with outside vendors to ensure the issuance and integrity of checks and EOBs created during the check run process.
  • Facilitate cross-departmental projects pertaining to billing, funding and enrollment that impact the validity of payments issued by the department.
  • Prepare management and client reports as needed.


What you'll bring:
High School Diploma and 2+ years’ experience in accounts payable, invoicing or general accounting, preferably in the healthcare industry. Must work collaboratively with other departments to resolve issues, have strong decision and problem-solving skills, be detailed, accurate, organized and able to prioritize tasks, work within timeframes and meet deadlines, recognize and maintain confidentiality, and communicate in a professional manner. Proficiency with Microsoft Word and Excel required. May need to work overtime and be available to work occasional weekends if the business requires.

Why choose us?

  • We’re a people-first company and value giving back to our community. Ask us about our volunteer opportunities.
  • Our space is a reflection of who we are—innovative, open and collaborative.
  • We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks. 
  • Need to reenergize? When at our Westborough headquarters, take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms. 

Our Benefits Package

We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you! We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life, including:

  • Medical, Dental and Vision and Prescription Drug Coverage
  • Fitness Reimbursement Benefit

  • Employee Assistance Program
  • Flexible Spending Account & Health Savings Account
  • 401(k) and Quarterly Bonuses
  • Generous Paid-Time Off & Volunteering Opportunities
  • Educational Assistance & Professional Development Opportunities

So, think you want to join the HPI team? We hope to hear from you!

You can read more about us at hpitpa.com/about-us/careers/

EEO/AA/M/F/Vet/Disability Employer 

Vacancy posted 2 days ago
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