Front Office Medical Receptionist

West Des Moines OBGYN Associates, PC

Job Description

Our Front Office Medical Receptionist is responsible for providing exceptional customer service to patients while performing a variety of duties to support the daily operations of our OB GYN medical office. This position serves as the first point of contact for patients and visitors and plays a vital role in ensuring a positive patient experience.

DUTIES AND RESPONSIBILITIES

Greet patients and visitors in a professional, friendly, and courteous manner
Check patients in and out for appointments
Verify and update patient demographics and insurance information
Assist with completing required forms and paperwork
Schedule, reschedule and confirm patient appointments
Contact patients regarding appointment reminders, cancellations, or scheduling changes
Scan, fax, copy and file documents as needed
Maintain accurate and confidential patient information in accordance with HIPAA
Verify insurance eligibility
Collect copayments and outstanding balances
Process patient payments
Maintain patient confidentiality and privacy at all times

Qualifications

High school diploma
Previous medical receptionist or healthcare office experience
Strong verbal and written communication skills
Proficiency with computers and office equipment
Ability to multitask in a fast-paced OB GYN medical office

Skills and Abilities

Excellent customer service
Strong organizational and time-management abilities
Attention to details and accuracy
Ability to maintain confidentiality
Professional appearance and demeanor
Ability to work independently and as part of a team

Apply

Vacancy posted 4 days ago

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