Accounts Receivable Specialist II

Accounts Receivable Specialist II - West Chester, OH (Hybrid-2 day/week)

The Accounts Receivable Specialist, reporting to the Credit Manager. Activities and responsibilities of the Accounts Receivable Specialist include:

• Ensure compliance to credit policies and procedures.
• Post Cash Receipts on a daily basis
• Monitor customer accounts to identify overdue balances and initiate collection efforts
• Make changes in the Customer Maintenance Module
• Enter New Customers in the Customer Maintenance Module
• Elaborate reports as needed or requested.
• Conduct collection calls to collect Accounts Receivables.
• Coordinate regular credit meetings with controller and sales department personnel to review past due accounts, recommend accounts for escalation when needed
• Maintain accurate and up to date collections notes.
• Reconcile customer statements/billings.
• Develop knowledge around customers and business units.
• Participate in process improvement projects and support other management directives as prescribed.
• Identify and prepare documentation for offsets/adjustments and write offs with Controller approval.
• Develop working relationships with business units and the various groups within company to ensure accurate and relevant data is shared.
• Issue customer account statements periodically or whenever necessary.
• Send reminders for payments and contact customers regularly.
• Work with customers to resolve billing issues.
• Other duties as assigned

Professional Experience Requirements:

Education:

• Associate/Bachelor's degree, or minimum of 5 years of credit and collections experience

Work Experience:

• Collections, Accounts Receivable: 5 years (Preferred)

Professional Skills:

• Proven experience as collections specialist or accounts receivable experience.
• Customer service skills.
• Proficient in MS Office and ERPs.
• Excellent organizational skills.
• Excellent communication skills via phone and writing.
• Attention to detail and trustworthiness.

Hourly Pay Range: $20.00-29.00

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

We are an AA/EEO/Veterans/Disabled employer.