Help Desk / Field Support Technician

CyberLinx Solutions LLC

Job Description
Job Description
CyberLinx Solutions is seeking a customer-focused Help Desk / Field Support Technician to provide first level technical support and onsite assistance for end users. This role is responsible for troubleshooting hardware, software, and connectivity issues, supporting desktop environments, and ensuring timely resolution of service requests.
The ideal candidate is dependable, service oriented, and comfortable working both remotely and onsite at user or branch locations.
Key Responsibilities
Provide Tier 1 support for desktops, laptops, mobile devices, and peripherals
Install, configure, and troubleshoot systems running Microsoft Windows
Support email and collaboration platforms such as Microsoft 365
Troubleshoot basic networking issues (Wi-Fi, VPN, DNS, DHCP, printers)
Perform hardware deployments, workstation setups, and imaging
Document incidents and resolutions in the ticketing system
Escalate complex issues to Tier 2 or Tier 3 teams as needed
Provide onsite field support when required

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Help Desk / Field Support Technician in Annapolis Junction, MD vacancy

Service Desk Manager
$32 - $40 per hour
...Description Need to hire an IT Help Desk Manager on a 4 month contract to hire basis. This will be on site in Mount Laurel, NJ. The... ...is responsible for leading our customer's multi-tier technical support operations, ensuring exceptional service delivery across incident...
Suggested
Contract work
Temporary work
Monday to Friday
Shift work
TEKsystems
Laurel, MD
2 days ago
Video & IT Field Support Technician
AT&T is seeking a highly motivated IT Field Support Specialist in Columbia, Maryland. This position provides advanced on-site and remote support for IT equipment, ensuring users remain connected and secure. Successful candidates will have a high school diploma, at least...
Suggested
Remote work
AT&T
Columbia, MD
23 hours ago
Customer Service Printer Technician
$25 - $27 per hour
...partners. As a small, agile company supporting national security initiatives... ...\n Customer Service Printer Technician\n SUMMARY:\n \n Advanced... ...position is not a general help-desk, IT support, or consumables role... ...-volume printers \n Previous field service or repair technician...
Suggested
Work at office
Local area
advance programs
Columbia, MD
4 days ago
Field PC Support Technician - On-Site IT Repair
A leading technology services provider in Laurel, MD is seeking a Dynamic PC Support professional to perform troubleshooting and repair tasks for desktops and laptops. Responsibilities include supporting clients, meeting service level agreements, and maintaining inventory...
Suggested
Worldwide
Worldwide TechServices
Laurel, MD
1 day ago
Field Service Technician - Bowie, Maryland
$25 - $30 per hour
Field Service Technician - Bowie, Maryland Department: Service - Field Service Employment Type: Permanent - Full Time Location: United States... ...knowledge. However, this position is not intended for IT or help desk professionals REQUIRED SKILLS AND COMPETENCIES A company...
Suggested
Permanent employment
Full time
Temporary work
Work experience placement
Work at office
Local area
Monday to Friday
Night shift
Afternoon shift
GLORY
Bowie, MD
4 days ago
Now Hiring IT and Telecom Field Technicians
...Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This... ...Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications...
Hourly pay
For contractors
Immediate start
Flexible hours
Hardy Industries Inc
Laurel, MD
4 days ago
Legal Support Services Technician - Circuit Court, Calendar & Caseflow Management
...other related agencies/persons. Contacts counsel to obtain updated information on future trials. Public, Attorney, and Agency Support: Assists the public, attorneys, and related state agencies by providing information about the status of juvenile cases or court...
Hourly pay
H1b
Work at office
Local area
Free visa
Government Jobs
Ellicott City, MD
2 days ago
Commercial Pest Control Technician
$18 - $20 per hour
...~ Extensive paid training up front and on an ongoing basis to support continuous improvement; no prior pest control experience is required... ...90 days of employment (company paid) Ability to work in the field independently, manage route-based assignments and interact with...
Hourly pay
Local area
Orkin
Annapolis Junction, MD
6 hours ago
Commercial Handyman Technician
$19 - $22 per hour
...restaurants, and other commercial facilities. Our “In-House Technicians” are sought after, knowledgeable, experienced, career... ...through Friday | Vehicle maintenance (Managed by others) | Office Support | Performance reviews | Casual atmosphere | Significant amount...
Bi-weekly pay
Hourly pay
Full time
Casual work
Work at office
Remote work
Monday to Friday
Night shift
Weekend work
Maximum Handyman LLC
Laurel, MD
26 days ago
Client Services Manager
...Dresner Group has since helped several hundred... ...consultative services, and support services to small and medium... ...On-site Services Help Desk, 24x7x365 IT Consulting... ...a team of support technicians. The individual should... ..., or a closely related field. Willingness to work evenings...
Permanent employment
Work experience placement
Weekend work
Afternoon shift
Dresner Group
Columbia, MD
1 day ago
VTC Field Support Technician - TS/SCI Clearance
Independent Software is seeking a Video Field Support Specialist to install, operate, maintain, and repair VTC hardware and end-user devices in secure customer environments. You will diagnose issues and configure software on-site, ensuring reliable system performance and...
Independent Software
Columbia, MD
3 days ago
Field IT Technician - MSP: Server & Network Deployments
Bowman Williams is seeking a Help Desk Technician Level 2 based in Glen Burnie, Maryland. The ideal candidate has experience in Managed Services... ...and networking. Responsibilities include onsite project support, hardware installations, and working closely with engineering...
Bowman Williams
Glen Burnie, MD
23 hours ago
IT Staffing & Sales Account Manager
A nationwide IT consulting firm seeks an Account Manager in Columbia, MD. This full-time position involves building and maintaining client relationships, executing strategies to enhance business development, and identifying new market opportunities. Candidates must possess...
Full time
Infojini
Columbia, MD
1 day ago
General Service Technician / Lube Tech
...enthusiastic General Service / Lube Technicians to join our high-volume... ...Week – predictable schedule that supports work-life balance ~ Opportunities... ...excited to grow in the automotive field, join Easterns Automotive Group and help us be the best place to buy a pre...
Easterns Automotive Group
Laurel, MD
21 days ago
Electrician - Service Technician
Job Description Job Description We are accepting applications for a Service Electrician! We offer: ~ Health Insurance ~ Dental Insurance ~ Vision Insurance ~ Life Insurance ~ Paid Vacation/PTO ~ Paid Holidays ~401k w/matching ~ Company van Qualifications...
Apprenticeship
Work at office
Local area
Hawkins Electric Service
Laurel, MD
12 days ago
Commercial HVAC Service Technician
...Paid time off ~ Bonus based on performance ~ Training & development We are seeking an experienced Commercial HVAC Service Technician to join our growing team. In this role, you will be responsible for servicing and repairing commercial heating, ventilation,...
Reliable Engineering Services I
Bowie, MD
17 days ago
Commercial HVAC Service Technician
$30 - $50 per hour
...Title: Commercial HVAC Service Technician Job Location: Elkridge MD... .... Our collaborative approach helps bring lasting community... ...high-quality communication and support. Communication & Documentation... ...to junior technicians in the field. Safety & Compliance –...
Temporary work
For contractors
Night shift
AIR Control Concepts
Elkridge, MD
11 days ago
Commercial HVAC Technician
...company serving the region since 1936.CBW is currently seeking the right individual to fill a full-time opening for Commercial HVAC Technician. We offer a competitive benefits package including: ~ Medical ~ Dental ~ Vision ~ Life & Disability ~...
Full time
Apprenticeship
Local area
Flexible hours
Capitol Boiler Works Inc
Halethorpe, MD
28 days ago
Inside Sales Coordinator
$39.52k - $49.7k
...Reports to Tool and Fastener Operations Manager Requirements Experience with commercial building materials is most helpful to success in this position. Candidates must have a positive attitude and professional appearance. This position requires excellent...
Contract work
Local area
COWTOWN MATERIALS INC
Jessup, MD
23 hours ago
Video Field Support Technician TS/SCI
Orion Consortium, LLC seeks an IT support technician to install, operate, maintain and repair end-user devices at customer sites. Must hold TS/SCI clearance with Full Scope polygraph. Responsibilities include troubleshooting, software configuration, and ensuring customer...
Orion Consortium
Columbia, MD
4 days ago
Senior Equipment Rental Specialist
$35 per hour
...The position combines administrative coordination, inside sales support, and project coordination within a fast-paced, blue-collar work... ...Comfort working in a blue-collar environment and collaborating with field and operations personnel. Strong communication skills for...
Contract work
Temporary work
Work at office
Monday to Friday
10 hours per week
Aston Carter
Jessup, MD
4 days ago
Sales Coordinator Remote
$69k
...and recognition opportunities with promotion from within Supportive and collaborative virtual team environment Qualities We Value... ..., and professional communication style Genuine desire to help others by providing guidance and solutions Strong verbal...
Remote work
Work from home
Flexible hours
HMG Careers
Laurel, MD
4 days ago
Sr. Equipment Rental Specialist
$27.65 - $32.84 per hour
...training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Sr. Inside Sales...
Full time
Temporary work
Traineeship
Flexible hours
Sunbelt Rentals, Inc.
Jessup, MD
4 days ago
Senior Field Technician
$20 - $30 per hour
...ECS Group of Companies is seeking a Senior Field Technician I to join their Philadelphia team. The role involves performing field testing, inspections, and sampling of construction materials while ensuring compliance with industry standards. Candidates will have opportunities...
Hourly pay
ECS Group of Companies
Laurel, MD
4 days ago
Entry-Level Field Technician
...Rehabilitation and Cross Bore markets. We have a current opening for a Field Technician. Our Core Values: Safety Culture – We foster a safety... ...do what we say, the FIRST time. Customer and Stakeholder Support – We support and foster long term relationships with our...
Weekly pay
Temporary work
Equix, Inc.
Laurel, MD
1 day ago
Field Technician
...Description At TIGRIS Aquatic Services, we believe that healthy waters lead to thriving communities. We're seeking driven Field Technician to join our growing team of outdoor enthusiasts working together to provide essential top-tier surface water management solutions...
Full time
Local area
TIGRIS Aquatic Services
Laurel, MD
2 days ago
Geotechnical Field Technician
...entry level to experienced Geotechnical Field Technicians for our office in Laurel, Maryland.... ...Paid Time Off and Paid Holidays to support your work-life balance Annual Bonus... ...Match Education Assistance Program – helping you continue to grow and learn...
Permanent employment
Temporary work
Casual work
Work at office
Flexible hours
Geo-Technology Associates
Laurel, MD
5 days ago
DoD SkillBridge: Field Technician
...Description DoDSkillBridge Internship: Field Technician (519365) SkillBridgeHost Company:... ...global, diverse team would be happy to support you and challenge you to grow in new ways... ...with us! Our Smart Buildings help to create efficient, safe, adaptable, and...
Permanent employment
Internship
Work at office
Immediate start
Vets2PM
Laurel, MD
23 hours ago
Alarm Service Technician
...is relentless in our pursuit of security for life. Position Overview: We are currently seeking a determined Alarm Service Technician who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity. The Alarm Service Technician is...
Local area
Brinks Home
Savage, MD
4 days ago
Field Service Technician
$38.05 - $44.25 per hour
...Field Service TechnicianAs pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our... ...assigned service vehicle maintained to manufacturer standards with support from fleet management company Respect and protect Hiab and third...
Hourly pay
Traineeship
Work experience placement
Local area
Relocation package
Hiab
Jessup, MD
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Help Desk / Field Support Technician. Be the first to apply!