Contact Center Agent
Tampa Bay Federal Credit Union
Contact Center Agent
As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunction with the Credit Unions values and goals. Perform a variety of Call Center customer support tasks that contributes to an efficient operation and growth of TBFCU business goals. A Contact Center Agent provides quality customer service & support to members and assures confidentiality and privacy of member data.
Contact Center Agent Job Responsibilities:
- Handles a high volume of inbound and outbound calls
- Assist members with a variety of transactions by telephone, fax, email and text that include, but are not limited to processing loan payments, transfers, access to online banking, research and account maintenance
- Refers product and service information to members in helpful, professional manner in an effort to deepen member relationships and achieving their financial goals
- Have in-depth knowledge and understanding of products and services provided by the Credit Union and affiliates to ensure accurate information is being provided to members
- Ensure member and customer satisfaction by being patient and offering a pleasant interaction at all times, while trying to meet or exceed expectations
- Maintains awareness of calls waiting
- Exercise some independent judgment
Contact Center Agent Experience:
- Six months to two years of similar or related experience in customer service, including time spent in preparatory positions
- Call center experience preferred
- Customer service experience preferred
- Bilingual (English/Spanish) preferred
Contact Center Agent Education:
- High School education or GED required
- Some college preferred
Contact Center Agent Work Schedule:
- Monday through Friday (9am - 6pm) and Saturdays as needed
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Contact Center Agent in Tampa, FL vacancy
- ...Contact Center Agent As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales...SuggestedMonday to Friday
Tampa Bay FCU
Tampa, FL19 hours ago $18 per hour
...Adecco is assisting a local client recruiting for Call Center Agent opportunities in a fully remote setting. This is an excellent opportunity to join a winning culture and get your foot in the door with a leading legal support company that offers valuable remote experience...SuggestedHourly payTemporary workLocal areaRemote workFlexible hoursShift workAdecco US, Inc.
Temple Terrace, FL2 days ago$18 per hour
...Job Title: Delivery Agent Reports to: Operations Supervisor Location: Tampa, FL (... ...equipment to cruise ships, hotels, convention centers, resorts, casinos and residences.... ...situations.We thank all applicants,but only those selected for an interview will be contacted...SuggestedHourly payFull timeWork at officeWorldwideFlexible hoursShift workDay shiftAfternoon shiftScootaround powered by WHILL
Tampa, FL1 day ago$15 - $16 per hour
...A leading call center service company is seeking a Remote Dispatch Call Center Agent for a part-time position of 20 hours per week. The ideal candidate will handle inbound and outbound customer calls, ensuring a high level of service and accuracy. Applicants should have...SuggestedHourly payPart timeRemote workLeading Edge Connections, LLC.
Tampa, FL2 days ago$103.24k - $133.2k
...Special Agent Job POSITION OVERVIEW The position advertised has been exempted from the federal civilian hiring freeze. Job Title SPECIAL AGENT, GL-10 Full Performance Level GS-13 Location U.S. Locations Working Hours Minimum of 50 hours per week Job Type Full Time/Permanent...SuggestedPermanent employmentFull timeWork experience placementWork at officeLocal areaImmediate startNavstar
Tampa, FL4 days ago$100k
...Surveillance Agent Opportunity Marshall Investigative Group (MIG), the industry's leading investigative firm, seeks self-motivated individuals with experience in surveillance and mobile investigations to assist in researching insurance fraud claims involving monetary...Hourly payFull timeCurrently hiringFlexible hoursMarshall Investigative Group
Tampa, FL1 day ago$25k - $50k
...Job Title: PRODUCTION AGENT L1 City: Tampa State/Province: Florida Posting Start Date: 5/18/26... ...additional clinical review. Individuals support clinicians by contacting health providers and/or members to verify authorization or referral...Minimum wageWork at officeLocal areaWork from homeWipro
Tampa, FL3 days ago$83.58k - $164.55k
...Senior Commissioning Agent Watch your commissioning expertise come to life in landmark projects around the world when you partner with Syska Hennessy Group! As a global leader in consulting, engineering, and commissioning services, we specialize in highly technical...For contractorsWork from homeFlexible hoursSyska Hennessy
Tampa, FL2 days ago$30k - $35k
...Production Agent L1 Wipro Limited is a leading technology services and consulting company... ...role, you will be the first point of contact for healthcare providers and members, efficiently... ..., complemented by two years of call center experience and at least one year of...Minimum wageLocal areaRemote workWipro
Tampa, FL1 day ago- ...Special Agent Position Joining the United States Secret Service (USSS) as a Special Agent offers a unique and rewarding career dedicated to serving the nation through our dual mission of criminal investigations and protection. Special Agents play a critical role in safeguarding...
United States Secret Service
Tampa, FL2 days ago $25 per hour
...be part of TaskUs that supports People First by applying today! What can you expect in a "Autonomous Vehicle Roadside Assistance Agent" role with TaskUs: As an Autonomous Vehicle Roadside Assistance Agent at TaskUs, you'll be the ultimate tech whisperer for self-driving...Hourly paySeasonal workWorldwideShift workNight shiftWeekend workAfternoon shiftEarly shiftTaskUs
Tampa, FL19 hours ago$48.85k
...Special Agent Joining the Secret Service as a Special Agent will allow you to perform critical protective and investigative assignments. The Special Agent position starts at a base salary of $48,854.00 (GL-07, step 1), with promotion potential to $118,204.00 (GS-13,...US Government Jobs
Tampa, FL4 days ago- ...Special Agent The Florida Department of Law Enforcement (FDLE) is currently seeking experienced Law Enforcement Investigators to fill multiple Special Agent positions throughout the state. Positions are available in Miami, Ft. Myers, Orlando, Tampa Bay, Jacksonville,...
Florida Jobs
Tampa, FL4 days ago $16 per hour
A local automotive dealership in Tampa is seeking a Full-Time Business Development Center Agent to join their Sales Department. Ideal candidates exhibit a positive attitude and strong communication skills and have experience in customer service and phone interactions....Hourly payFull timeLocal area- A federal law enforcement agency is seeking special agent applicants to provide protection for various dignitaries, conduct investigations, and plan security for special events. The role requires U.S. citizenship, a valid driver's license, and the ability to carry a firearm...
$103.24k - $133.2k
The position advertised has been exempted from the federal civilian hiring freeze. As an FBI special agent, youll directly impact national security. By harnessing your background to transition into federal law enforcement, you can help shape the Bureau’s approach to safeguarding...Work experience placementWork at officeLocal areaConfidential
Tampa, FL19 hours ago$103.24k - $133.2k
The Federal Bureau of Investigation (FBI) is looking for individuals with a medical background to transition into FBI special agents. As an agent, you will investigate federal law violations concerning public safety and cybersecurity. Applicants must hold a bachelor's...Work at office- The Federal Bureau of Investigation (FBI) is seeking applicants for the role of special agent in Tampa, Florida. Candidates should have a strong accounting background and will use their skills to investigate violations of federal laws and collaborate with law enforcement...Work at office
- ...environment focused on enabling your career growth and continuous professional development. Our Business Transformation is looking for an AI Agent Manager. The AI Agent Manager will have the opportunity to work remotely from within the United States. We are seeking a highly...Work experience placementWork at officeLocal areaRemote workFlexible hours
Cherry Bekaert
Tampa, FL3 days ago - Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up...Immediate startNight shift
$103.24k - $133.2k
The Federal Bureau of Investigation (FBI) in Tampa, Florida, is seeking a special agent. This role utilizes your mathematics background for critical investigations in cybersecurity and public safety. Candidates should have a bachelor's degree, preferably in mathematics,...Work at office$103.24k - $133.2k
...position advertised has been exempted from the federal civilian hiring freeze. Use your accounting background to become an FBI special agent! The transition from finance to special agent is more than a career move—it’s an opportunity to upskill and become an expert in...Work at officeLocal area- ...incentive in accordance with regulatory requirements. Special Agents carry out assignments in both investigations and protection and... ...weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA and 18 weeks of specialized training at...Overseas
- The United States Secret Service in Tampa, Florida, seeks Special Agents to perform critical investigations and protection duties. As a Special Agent, you will protect high-profile individuals, conduct financial crime investigations, and prepare security for National Events...WorldwideOverseas
- New Day Executive Search is seeking a motivated Commercial Real Estate Agent in Tampa, Florida, to represent clients in the healthcare and wellness sectors. This opportunity offers unlimited earning potential with 100% commission, fully paid training, and marketing support...
- Field Associate - Tampa Area We're seeking a Field Associate to join our team in the Tampa area. This contracted hourly position is a 1099 position that focuses on conducting property showings for rental properties with occasional opportunities to conduct property evaluations...Hourly payLocal areaFlexible hours
$20 per hour
Toyota of Tampa Bay is seeking a full-time Sales BDC Agent for their Sales Department. This role offers competitive pay starting at $20.00 per hour, with the potential for bonuses. The position requires high volume outbound calls, handling incoming calls, and working weekends...Hourly payFull timeTemporary workWeekend work$17 per hour
ACTS-Aviation Security, Inc is seeking Full-Time Security Agents at Tampa International Airport. The role involves inspecting airline equipment, screening cargo, and monitoring passengers. Candidates must have a high school diploma or GED, be at least 18 years old, hold...Hourly payFull time$70k - $85k
...Under the general direction of a Senior Manager, the Procurement Agent/Senior Procurement Agent plays a vital role in managing... ...assigned by the employee's department or the HCAA Emergency Operations Center (EOC). Such assignments may be before, during, or after the emergency...Contract workLocal areaTampa International Airport
Tampa, FL2 days ago- ...experienced freight broker with your own book of business? Pearce Worldwide Logistics is seeking established, professional freight agents to join our growing organization. Founded in 1981, we are a family-owned freight brokerage known for stability, strong operational...Weekly payFor contractorsRemote workWorldwide
Pearce Worldwide Logistics
Tampa, FL3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Contact Center Agent. Be the first to apply!
