Shipping & Receiving Clerk

Shipping LeadReporting to the Manchester Supply Chain Manager, the Shipping Lead is a central coordination role supporting all outbound shipping activity at the Manchester plant. This position is based primarily in an office environment and works closely with the Supply Chain Manager to prepare shipping documentation, coordinate daily shipment schedules, and serve as the main point of contact for the shipping dock and incoming/outgoing mail. This role plays a key part in keeping daily shipping operations organized, accurate, and on schedule.This role is a coordination and administrative position and does not include direct supervisory responsibility.Schedule & Work Structure:This is an hourly position based on a standard weekday schedule of approximately 6:30 AM – 3:30 PM. Occasional overtime, including Saturdays, may be required based on shipping volume and business needs.This role follows a daily operational schedule tied to plant shipping activity and requires consistent on-site presence.Principal Duties & Responsibilities:Shipping CoordinationReview daily order schedules and prepare documentation for outbound truckload, less than truckload, and parcel shipmentsCommunicate with the shipping team on staging and loading priorities for each truckCoordinate shipment timing with internal teams and escalate issues to the Supply Chain Manager as neededDocumentation & SystemsPrepare and maintain shipping records using ERP systems (NetSuite) and ExcelEnsure accuracy of shipping paperwork and inventory transactionsAssist with cycle counts and inventory reconciliation as neededDock & Mailroom OperationsServe as the primary point of contact at the dock entrance for drivers, vendors, and visitorsReceive and sign for incoming deliveries; distribute packages internally or notify employeesCoordinate outbound packages (UPS, USPS, etc.) for plant personnelCommunication & SupportServe as a central communication hub between shipping, operations, and office personnelCommunicate with trucking companies regarding pickups and deliveriesSupport the Supply Chain Manager with day-to-day logistics coordination and reportingKnowledge & SkillsStrong organizational skills and attention to detail in a fast-paced environmentAbility to manage multiple priorities and respond to changing shipping schedulesEffective communicator with both internal teams and external vendorsComfortable working in an office-based role within a manufacturing environmentProficiency in Microsoft Excel and ERP systems (NetSuite preferred)Ability to work independently while following direction from the Supply Chain ManagerQualifications3–5 years of experience in shipping, logistics, or a related distribution environment preferredPrior experience with shipping documentation and coordination strongly preferredAbility to work overtime, including occasional Saturdays, as needed