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Senior ITSM Process Owner: Change & Incident Lead

Pacific Asset Management, LLC

Pacific Asset Management, LLC is seeking a Senior ITSM Process Owner based in Charlotte, NC. In this hybrid role, you will lead the global ITSM processes to ensure service reliability and resilience. Responsibilities include overseeing Change Management, conducting root cause analysis, and defining KPIs. The ideal candidate has over 8 years of experience and strong ServiceNow knowledge. Benefits include flexible options for health, paid time off, and a competitive 401k plan. #J-18808-Ljbffr Pacific Asset Management, LLC

Vacancy posted 2 days ago
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