Sr. Sales Administration Manager Neurovascular Commercial Excellence

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.

A Day in the Life

Medtronic Neuroscience is focused on transforming care for patients with neurological spinal and chronic pain conditions. Through meaningful innovation and strong clinical partnerships we help clinicians deliver therapies that improve lives and expand what is possible in-patient care.

Medtronic Neurovascular is focused on improving outcomes for patients affected by stroke and cerebrovascular disease. We develop innovative technologies that support fast precise treatment and help clinicians make a meaningful difference in critical moments. Check us out on LinkedIn: Medtronic Neurovascular

The Senior Sales Administration Manager leads the operations team supporting U.S. Neurovascular customers and field teams. This role coordinates complex operational issues establishes clear ownership improves processes and provides leaders with visibility into performance and risk. The U.S. Neurovascular Commercial Excellence function supports customers and field teams through sales administration customer and order support inventory and consignment coordination and operational improvement. The team is also helping integrate Scientia and build scalable reliable processes as the business partnership with cross-functional leaders and the Sales Leadership Team the Senior Manager owns the process for setting Annual Operating Plan (AOP) inventory targets and helps the field execute against and achieve those targets throughout the year.

This remote role supports Medtronics patient-first mission through cross-functional collaboration and requires up to 25% travel.

Primary responsibilities:

Responsibilities may include the following and other duties may be assigned.

• Lead field support customer issue resolution order support and inventory and consignment coordination.
• Own the process for setting Annual Operating Plan (AOP) inventory targets in partnership with cross-functional leaders and the Sales Leadership Team; monitor inventory deployment efficiency identify gaps and strategically coordinate levers with the field and partner teams to achieve AOP.
• Manage and develop the team responsible for daily commercial operations support.
• Coordinate customer order inventory process and system issues across Customer Care Supply Chain field leadership Finance and Information Technology.
• Partner with Commercial Execution to prepare for account and field needs.
• Provide operating insights to Commercial Strategy & Governance which leads pricing contracts and deal rules.
• Collaborate with Commercial Platforms to improve operational tools reports and workflows.
• Establish clear issue ownership escalation paths and follow-through across functions.
• Identify operational risks and recurring problems then implement scalable process improvements including those supporting the Scientia integration.

Required Qualifications:

• Bachelors Degree
• Minimum of 7 years of relevant experience with 5 years of people of program managerial experience or advanced degree with a minimum of 5 years of relevant experience with 5 years of people of program managerial experience.

Preferred Qualifications:

• Experience with business integration or organizational change.
• Experience with order management inventory consignment or customer service operations.
• Experience with commercial systems reporting tools or data analysis.
• Experience supporting field sales teams in a regulated or medical device environment.

For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic we are committed to fostering an environment where employees can thrive and make a meaningful alignment with our enterprise-wide workforce planning approach U.S. work authorization sponsorship (H-1B TN J etc.) is offered exclusively for Principal-level roles and above where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$143200.00 - $214800.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience certification/education market conditions and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insurance Health Savings Account Healthcare Flexible Spending Account Life insurance Long-term disability leave Dependent daycare spending account Tuition assistance/reimbursement and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans 401(k) plan plus employer contribution and match Short-term disability Paid time off Paid holidays Employee Stock Purchase Plan Employee Assistance Program Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) and Capital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Required Experience:

Manager