Technician I

Technician I

Grow your imaging-service expertise and step toward technical independence.

Appleton, WI • Full-time • On-site

The Technician I is the entry level in the Technician career path, designed for someone beginning their career in the diagnostic imaging industry. Working under close supervision and following established procedures, the Technician I performs basic, well-defined technical tasks - including Level 1 equipment harvesting, basic component testing, and assisting with repairs and installations - while building foundational knowledge of imaging systems.

At this level, the focus is on learning the industry, developing core technical skills, and consistently applying documented processes and safety standards. Work is reviewed regularly, and tasks outside the defined scope are escalated to higher-level technicians or the Modality Lead. The Technician I builds the foundation for advancement to Technician II.

Key Responsibilities Include But Are Not Limited To:

• Perform basic, well-defined technical tasks under close supervision and established procedures.
• Assist with Level 1 equipment harvesting and disassembly of diagnostic imaging systems.
• Conduct basic parts testing using approved tools, equipment, and documented processes.
• Assist senior technicians with component-level repairs and system installation activities.
• Follow service manuals, schematics, and work instructions to ensure accuracy and consistency.
• Accurately document all work performed, including test results and observations.
• Learn and apply core technical concepts, tools, and safety practices.
• Maintain tools, test equipment, and a clean, organized, and safe work environment.
• Recognize tasks or issues outside the defined scope and escalate to senior technicians or the Modality Lead.
• Create, review, and update work instructions and other quality related documents as well as following all processes to ensure ISO 13485 compliance.

Job Requirements:

Education and Experience

• Associate degree in Biomedical Electronics, Electronics, or a related technical field preferred.
• 0–2 years of diagnostic imaging service or in-house technical experience; entry-level candidates encouraged to apply.

Knowledge, Skills, and Abilities:

• Foundational knowledge of electronics, electrical systems, and mechanical assemblies.
• Basic understanding of diagnostic imaging systems and parts (e.g., MRI, CT, X-ray, Ultrasound).
• Ability to follow detailed instructions, procedures, and checklists accurately.
• Developing troubleshooting skills for routine, well-defined system and component issues.
• Ability to work effectively under close supervision while building independence.
• Strong attention to detail, willingness to learn, and openness to coaching and feedback.
• Clear communication skills to report findings and collaborate with team members.
• Ability to learn and apply new technical concepts and procedures quickly.
• Ability to follow safety, quality, and operational standards consistently.

Equipment & Technology Usage

• Electrical/Electronic Lab Equipment: Multi-meters, oscilloscopes, power supplies, and network analyzers for diagnosing and testing electrical components.
• 3D Printing Equipment: FDM (Fused Deposition Modeling) type 3D printer for prototyping and component fabrication.
• Ladders, Hoists, and Slings: Used for accessing high-storage areas and handling large medical equipment.
• Hand Trucks: Regular use for moving materials and supplies.
• General Hand/Power Tools: Includes drills, wrenches, soldering irons, and other repair/assembly tools.
• Computer & Technology:

• Use of CAD software, inventory management systems, and diagnostic tools for testing and maintenance. Proficient in basic Microsoft Suite programs. ERP System knowledge is a plus.
• Personal Protective Equipment (PPE): May be required to wear safety gloves, helmets, composite-toe boots, and safety glasses.
• ESD (Electrostatic Discharge) Protection: Wrist straps, mats, and anti-static workstations for handling sensitive electronic components.

Physical Job Requirements

• Sitting & Standing: May require prolonged sitting for administrative tasks and standing for operational duties.
• Walking: Frequent movement within the facility, warehouse, or production area to oversee operations.
• Lifting/Carrying: Occasionally required to lift or carry materials, tools, or equipment (typically 25–50 lbs; heavier lifting may be necessary for some roles).
• Bending, Stooping & Kneeling: May be needed for inspecting equipment, retrieving items, or troubleshooting issues.
• Reaching & Handling: Frequent use of hands and arms to operate machinery, handle paperwork, or work with tools.
• Vision: Ability to read digital screens, printed reports, and inspect products or machinery for quality control.
• Hearing & Speaking: Clear communication with team members, supervisors, and external vendors in person, via phone, or video conferencing.

Work Environment/Exposure to Environmental Conditions

• Temperature & Climate Conditions: Office areas are typically climate-controlled. Warehouses may have fluctuating temperatures.
• Compliance & Regulations: Must follow OSHA, industry safety guidelines, and company policies.
• Potential Exposure to Radiation Risks: Minimal exposure to X-ray machines and MRI systems, primarily in service, repair, and training roles.
• Risk of Electrical Shock: Exposure when working near or handling medical imaging systems and other medical devices with high voltage.
• Work Near Moving Mechanical Parts: Exposure to medical imaging systems and other healthcare machinery.
• Occasional Exposure to Bloodborne Pathogens: Minimal exposure to parts that may have been contaminated; proper decontamination procedures are followed.
• Chemical & Hazardous Material Handling: Possible exposure to sterilizing agents, medical cleaning solutions, and disinfectants