Service Appointment Coordinator

Smith Haven Chrysler Jeep Dodge Ram

BDC Service Scheduler / Service Appointment Coordinator

Smith Haven Chrysler Jeep Dodge Ram is seeking a BDC Service Scheduler / Service Appointment Coordinator. We are a very busy dealership with plenty of earning opportunity! BDC/Receptionist Experience a Plus but not necessary, we will pay to train!

Monday - Friday 9am-5pm Schedule! Weekends off! This is a commission based job.

An employee in this position will earn a base weekly salary plus commission!

Responsible for:

Logging potential customer information into computer system
Setting service appointments with existing and potential customers
Fielding phone call and email inquiries coming into the dealership
Following up with customers after visiting the dealership
Work closely with sale and service departments to create a pleasant customer experience

This is an exciting opportunity to join a great company with generous employee benefits and a great work culture! Benefits include access to:

Medical, Vision and Dental Plans!
401K Plan with Employer Match!
Free College Education through Stellantis Degrees at Work Program!
Paid on the job Training!

Requirements

Strong, efficient communication skills via phone and email
Effectively manage assigned leads according to our process
Set and confirm service appointments with customers
Work with sales/service staff to coordinate follow up appointments
Exhibit a strong sense of urgency
Ability to engage with our customers in a friendly manner
Strong written and verbal communication skills
Ability to handle rejection and rudeness in a calm, professional manner
Strong time management and organization skills

Smith Haven Chrysler Jeep Dodge Ram

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Vacancy posted 1 day ago

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