Now Hiring: Deposit Operations Specialist II to Support Our Growth

Job Description

Job Description

Join Triad Bank as a Full Time Deposit Operations Specialist II located in Creve Coeur, MO, where you will have the opportunity to perform advanced deposit operations functions, including transaction processing, account research, and issue resolution. This onsite position offers a dynamic work environment focused on customer-centricity and traditional values. You will ensure compliance with bank policies and regulatory requirements while supporting branches, assisting with exceptions, and serving as a resource for deposit products and procedures.

This role is exciting because you will actively contribute to resolving customer issues and enhancing their banking experience. With an expected annual pay range of $53,000 - $55,000, this position provides competitive compensation that reflects your expertise and commitment. You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, Equipment Stipend, Snack/Drink Room, Employee Discounts, Tuition Reimbursement, Company Swag, and Cellphone Allowance. Take the next step in your career and be part of a team that values integrity and problem-solving.

As a Full Time Deposit Operations Specialist II at Triad Bank, you will process daily exception items (NSFs, stop payments, overdrafts), complete check adjustments, returned items and deposit corrections, maintain operational logs, dashboards and internal databases to ensure real-time data accuracy, assist in the daily checkback process by reviewing transactions for errors or irregularities and escalating issues as needed, assist with legal orders and court document requests, review fraud detection systems, including Positive Pay, to limit the exposure of loss to bank clients and the Bank, research and process deposit disputes, check fraud claims, and Reg E investigations, support branch teams with research requests and operational guidance. Your role is crucial in ensuring compliance with bank policies and regulatory requirements, which helps maintain the integrity of our operations. You will support branches by assisting with exceptions and serving as a knowledgeable resource for deposit products and procedures. This position allows you to become an essential part of our team, focused on solving problems and delivering exceptional service to our customers. Your contributions will directly enhance the customer experience and uphold our commitment to professionalism and customer-centricity.

To thrive as a Full Time Deposit Operations Specialist II at Triad Bank, candidates must possess a blend of analytical, organizational, and customer service skills. A minimum of 2–5 years of deposit operations or relevant back-office experience is essential, along with a high school diploma; a bachelor’s degree or equivalent is preferred. Successful candidates will demonstrate exceptional customer service skills, engaging both internal and external clients with professionalism. Strong analytical and documentation abilities are crucial for performing advanced deposit operations functions effectively.

Attention to detail is paramount, as the role involves managing sensitive information with discretion. A team-oriented attitude is necessary, fostering collaboration with colleagues to achieve shared goals. Knowledge of regulatory requirements, including Reg CC, Reg E, and UCC Article 4, will further enhance your effectiveness in this vital position. Your contributions will be key to maintaining our standard of excellence in customer-centric banking.

Knowledge and skills required for the position are:

• 2–5 years deposit operations or relevant back-office experience
• Minimum of high school diploma
• bachelor’s degree or equivalent is preferred
• Demonstrates exceptional customer service skills
• both internal and external
• Strong analytical and documentation skills
• Exceptional attention to detail and organizational skills
• Ability to manage sensitive information with discretion and professionalism
• Demonstrates a strong team-oriented attitude
• collaborating effectively with colleagues to achieve shared goals
• Knowledge of Reg CC
• Reg E
• and UCC Article 4.

So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!