Field Service Technician - Westchester County & Bronx Locations

Field Service TechnicianAtlantic Tomorrows Office is a nationally recognized distributor of Copier and high-end Production Equipment. We sell and service Ricoh, Toshiba, Konica and Kyocera products in the Tri-State area, due to our continued growth we are expanding our Service Division and have openings. Locations include Westchester County & The Bronx.We are looking for motivated hands-on Field Service Technician(s), the ideal candidate will be detail oriented and customer service driven. This is a unique opportunity to be part of a high-quality service organization. Must have own vehicle. Field technicians provide the on-site customer service when the client deems service is necessary. This may require successfully repairing or adjusting a device mechanically or electronically and/or "fixing the customer" by correcting the client's expectations.Responsibilities:Accurately diagnose, repair and maintain equipment in optimum operating condition at customer sitesManage and maintain a highly accurate parts inventory via handheld deviceReceive, prioritize and accurately close service calls via handheld deviceAssist with equipment installations as neededKeep current with new technology through off-site manufacturer's classes and online trainingCommunicate equipment problems and solutions to fellow techniciansProject a positive company image through proper attire, exceptional communication skills, excellent customer service and personal groomingA high school diploma or equivalent; or industry related experience and/or training; or equivalent combination of education and experience.Computer literate and basic knowledge of networkingElectronic & mechanical experience/aptitudeExperience working on digital copiers and/or laser printers (Konica Minolta, HP experience is a plus)Valid driver's license with an excellent driving record and reliable transportationProfessional appearance and manner skillsCustomer service orientedExcellent communication skillsAble to work independently, under pressure at customer sites and to accept direction on given assignmentsAble to handle and solve new challenges, demonstrate initiative and a willingness to learnTeam player, reliable, punctual and possessing a positive attitudeDriving knowledge of Westchester County & The Bronx.Benefits:Competitive Salary (based on experience)Cell PhoneMileage ReimbursementPaid Holiday, Vacation and Sick Time