Field Service Administrator

divh2Field Service Coordinator/h2pAre you a natural organizer who thrives in fast-paced environments and loves keeping moving parts aligned? IPS is seeking a dynamic Field Service Coordinator to join our team. In this role, no two days will look the same. Youll be the central hub connecting customers, technicians, and internal teamsscheduling service calls, coordinating resources, solving problems in real time, and ensuring every job runs smoothly from start to finish./ppYoull work alongside some of the best technicians in the industry, leveraging cutting-edge tools and systems to deliver seamless service experiences. If youre detail-oriented, proactive, customer-focused, and energized by making things happen behind the scenes, IPS is the place for you./ppResponsibilities and Expectations:/ppThe Field Service Administrator supports the daily operations of the field service team by ensuring accurate data entry, efficient job coordination, and timely administrative support. This role is critical in maintaining workflow efficiency, supporting technicians, and ensuring all service-related documentation and processes are properly managed./pulliPerform daily time and material charge entries for field technicians, ensuring accuracy and timeliness for all service jobs/liliCreate and manage purchase order (PO) entries in the ERP system/liliAssist with job quoting, including preparing estimates and supporting documentation./liliTrack and maintain records for Field Service equipment calibration, ensuring compliance with company and regulatory standards./liliCoordinate and order supplies for field technicians, ensuring adequate inventory levels are maintained./liliMaintain accurate service records, job files, and documentation/liliCommunicate with technicians and internal departments to support service operations/liliMonitor job progress and update systems as needed/liliAssist with scheduling and administrative support for field service activities/liliHelp onboard new technicians by coordinating paperwork, system access, and training schedules/liliFollow company procedures, safety guidelines, and service-level standards/li/ulpQualifications and Competencies:/pulli2+ years of administrative or service coordination experience (field service environment preferred)/liliStrong data entry skills with high attention to detail/liliExperience with ERP or service management systems is a plus/liliProficiency in Microsoft Office Suite (Excel, Word, Outlook)/liliExcellent organizational and multitasking abilities/liliStrong communication and interpersonal skills/liliPossess excellent verbal and written communication skills, strong PC, and organizational skills./liliBuild strong relationships with administrative staff, clients, vendors, subcontractors, and field technicians./liliExcels at organization, time-management, problem-solving, critical thinking, attention to detail and budgeting./liliMust be willing to confidently submit to the background and drug screening process./li/ulpYoull thrive at IPS if you/pp Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace. Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments. Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations. Have an entrepreneurial spirit. Youre proactive, innovative, and thrive in a fast-paced environment. Communicate effectively and with purpose. You keep everyone informed with clear, concise communication. Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally./ppWho We Are:/ppAt Integrated Power Services (IPS), were committed to empowering you to make a meaningful impact. As the industrys leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations. When you join IPS, youre joining a team thats revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. Youll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit./ppBenefits:/pulliPaid Time Off (PTO)/lili401k Employer Match/liliBonus Incentives/liliTuition Reimbursement Program/liliMedical, Dental and Vision plans/liliEmployee Assistance Program (EAP)/liliAnd more!/li/ulpIPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status./ppAny offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair ones ability to perform the job safely and effectively./p/div