Desktop Support Analyst
Emergent Professional Resources
Our transportation logistics client in Houston, TX is looking for a Senior Desktop Support Analyst to join their team! This person will provide high-level onsite support in a fast-paced environment. This role collaborates closely with the broader IT team to ensure systems are stable, secure, and operating efficiently. This is a contract to hire opportunity. Key Responsibilities Deliver onsite + remote support for hardware, software, and network issues Deploy and manage devices Support users in a Windows 11 environment Troubleshoot Level II/III issues and support system rollouts Manage user access and security through Active Directory Configure laptops, VPNs, and peripherals for new and existing employees Support AV equipment, conferencing tools, and workplace tech Proactively identify and resolve issues before they impact users Partner closely with IT teams on upgrades, rollouts, and special projects Required Qualifications 5+ years of desktop support experience Strong experience with Intune , Autopilot , & SCCM Solid networking knowledge (TCP/IP, DNS, DHCP) Experience with ServiceNow or similar #J-18808-Ljbffr
Vacancy posted 14 hours ago
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