Stock Lead

Job Title

Stock Lead

Location

San Francisco Intl Airport (SFO) - San Francisco, CA 94128 US (Primary)

Job Type

Full Time/Part Time

Category

Customer Service

Education

Job Description

Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment!

The Stock Lead is responsible for overseeing the flow of merchandise, maintaining an organized and efficient stockroom, and ensuring the sales floor is well-stocked and visually appealing. This role also involves leading and training stock associates, supporting inventory accuracy, and working closely with store leadership to optimize merchandise availability.


Location : San Francisco Intl Airport (SFO) - San Francisco, CA 94128 US

Schedule : Weekend availability is required

Pay : $23.01

Benefits

• Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Disability Insurance
• Paid Time Off
• Paid Parental Leave
• 401(k) with company match
• Employee Discount

Job Responsibilities

• Lead and train stock associates, ensuring team efficiency and accuracy in handling merchandise
• Receive, inspect, and transfer merchandise with precision and attention to detail
• Oversee inventory management, including stocking, replenishment, and organization of merchandise
• Maintain clear communication with store leadership regarding inventory levels, product availability, and restocking needs
• Ensure all merchandise is properly displayed on the sales floor, maintaining full size and color representation
• Keep the stockroom and sales floor organized, ensuring shelves, racks, and displays are neat, labeled, and visually appealing
• Assist customers and team members in locating merchandise, demonstrating product knowledge and excellent customer service
• Utilize inventory management and POS systems to track stock levels, process transfers, and maintain inventory accuracy
• Identify and resolve inventory discrepancies, markdowns, or pricing errors in coordination with store leadership
• Enforce safety and loss prevention protocols, ensuring compliance with company policies
• Support overall store operations, visual merchandising, and floor presentation
• Perform additional duties as assigned by management

Job Requirements

• 1+ year of experience in stockroom, warehouse, or retail inventory management preferred.
• Previous leadership or training experience is a plus
• Strong organizational skills, attention to detail, and ability to prioritize tasks efficiently
• Ability to work both independently and collaboratively in a fast-paced retail environment
• Proficiency in basic computer skills and familiarity with POS or inventory management systems
• Ability to lift and move merchandise up to 60 lbs, with or without reasonable accommodation
• TAM Card (Alcohol Beverage Awareness Certification) may be required, depending on location
• Security clearance may be required, depending on job duties
• Employment may be contingent upon passing background checks and/or drug screening, where permitted by law

Additional Requirements

• Occasional sitting
• Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
• Normal or corrected vision and hearing
• Can distinguish varying or specific colors, patterns, or materials to review merchandise
• Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
• Typically, indoors
• Typically, in a consistent temperature
• Occasionally outdoors
• Occasionally exposed to varying degrees of hot and cold environments
• Use of fine motor hand functions
• Lift approximately 50+ lbs.
• Use of fine motor hand function

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.


EEO/ADA/DFWP


WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.