Remote The SF Market Community Program Manager

The SF Market Community Program Manager Hours: 40hrs/week Reports to: General Manager Benefits: Through the 20 independent produce merchants that occupy its space, The SF Market moves millions of pounds of fresh produce through the Bay Area to local restaurants, grocers, and other food-related businesses. It occupies 485,000 sq. ft. of food-focused warehouse and distribution space in San Francisco's Bayview Hunters Point neighborhood. As a pillar of the Bay Area's food economy and a non-profit social enterprise, it creates jobs for over 500 people and fosters efficiency, diversity, and innovation. The SF Market impacts the regional and California food system through our award-winning Food Recovery Program and wholesale produce operations. Can you see yourself working within a 65+ year San Francisco-based social enterprise organization and engaging directly with private produce businesses and community partners on our 25-acre campus? This position is an opportunity to play a unique role in the local Bay Area food system and support our merchants’ success. Along with your colleague, you will be responsible for managing our award-winning Food Recovery Program, as well as developing and executing workshops for our merchants. A successful SF Market Community Program Manager will have a minimum of 5 years of experience working in food systems, ideally building relationships to grow and nurture a highly effective Food Recovery Program and will be enthused to provide support programs for merchants at The SF Market. Candidates will be comfortable working both out in the market and in a professional office setting. In this role, you will contribute to the operational and programmatic success of the organization as a whole by learning how best to support our merchants, and work with key stakeholders in our ecosystem to propose, budget, and implement strategic programs and other assigned projects as needed. This role requires a keen understanding of the unique opportunities and challenges of a nonprofit model and small business, as well as the ability to successfully engage with a wide range of stakeholders and embrace early morning hours. Program Management Food Recovery and Outreach Management: Support Food Recovery Project Manager in execution of award-winning Food Recovery Program, including operating as backup support to the Project Manager. Represent the organization and engage with partners for Food Recovery, including merchants donating produce, community partners receiving food, funders who support the program, and relevant coalitions in Bayview Hunters Point and San Francisco. Apply for, comply with, and report on grants that support the financial sustainability of the Food Recovery Program to achieve 100% funding. Engage deeply with funders and approve the marketing and media approach of the Food Recovery Program. Community Food Donations: Manage budget and purchasing produce from merchants at The SF Market for 4-5 community events in the Bayview Hunters Point neighborhood annually. Food Recovery Center : Support the design and fundraising for the new Food Recovery Center, aimed at centralizing operations for the exciting next chapter in Food Recovery. Community Partner Survey: Administer the Annual Survey to gather information and feedback from our community partners about their needs and satisfaction with their participation in our Food Recovery Program so that we may better serve their needs. Special Projects: Other projects that come up within a small organization. Market Access & Merchant Support Tours: Lead morning tours of The SF Market for key stakeholders, particularly prospective buyers who may be new to The SF Market, local farmers who may sell to Merchants at The SF Market, and funders of this work. Merchant Survey: Administer the Annual Survey to gather feedback from merchant owners and managers about communications, services, business optimism, and other topics as appropriate. Examine data and present results to Staff, Board, Committees and Merchants. Work with the General Manager and SF Market staff to implement recommendations. Support the design, development and implementation of programming such as workshops, training, community building events to support the success of Merchant businesses at The SF Market. Provide administrative and strategic support to the Strategy and Program Committees. Special Projects: Other internal projects as needed to support organizational goals. Exceptional ability to manage, collaborate with and motivate a wide diversity of people and relationships (as a manager, collaborator, and in “managing up”) Experience managing food programs and demonstrated engagement with regional food systems Strong and demonstrated organizational and project management skills, including ability to juggle multiple and competing priorities Experience engaging in fund development activities, including cultivating and managing funder relationships; writing grant proposals; producing grant reports Strong proficiency with Microsoft software and other technology platforms Enthusiasm for early mornings Work early morning hours by hand and with hand truck Work in a loud, fast paced, physical environment around forklifts, trucks, refrigerated and warehouse spaces Minimum 5 years of food systems management experience, ideally in a food-related social enterprise, non- profit or mission-driven business environment Minimum 3 years of people and program management experience Fluency in English. Fluency in Cantonese or Spanish is a plus The SF Market team operates in a hybrid work environment. The SF Market Community Program Manager is expected to be in the office a minimum of three days per week, with potential for remote work the other two days. Comprehensive and competitive benefits package, including full health benefits, retirement plan, and three weeks’ vacation in year one of employment. The SF Market is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. E-Verify is a web-based system that allows us to verify the employment eligibility of our new hires. All qualified applicants will receive consideration for employment without regard to their immigration status. For more information about E-Verify, please visit the E-Verify website at verify.