Peer Navigator

Peer Navigator

Cornerstone Family Healthcare is actively recruiting for a Peer Navigator to join our growing team in Newburgh.

Rate of pay: $16.00 per hour

Work location: 280 Broadway, Newburgh, NY 12550

Status: Part-Time

Schedule: 7 hours per week on Wednesdays

Cornerstone's mission:

Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.

General Purpose:

Under the supervision of the Senior Program Supervisor, the Peer Navigator (PN) assists clients with navigating and negotiating services. The Peer will work in partnership with the support services staff to meet the treatment goals of all clients, including addressing social determinants of health (SDOH).

Key Competencies:

• Conduct outreach to various providers and community members, through structured education to promote the program services.
• Complete rental assistance applications, screen for eligibility, perform housing assessments/reassessments to assess needs/ongoing services.
• Coordinates case conferences with program staff to ensure service needs are met.
• Inspects properties and conducts home visits for clients receiving program services.
• Interfaces (with the support of the Senior Program Supervisor) with the Finance Department and grants department monthly to ensure spending, budgets, program is on track and any issues are being addressed and follow up with the funders as appropriate.
• Work with clients on the importance of budgeting and within 30 days of enrollment will create/maintain a household budget together with the client.
• Provide systems navigation and address barriers to care by coordinating with medical providers, CBOs, internal/external providers, as well as working with the program Peer to follow up on referrals to treatment and other services.
• Provide individual and group health education sessions on topics related to treatment adherence and overcoming barriers to encourage engagement into appropriate treatment.
• Completes documentation in a clear and comprehensive manner which follows agency/funder standards and requirements.

Description of Duties:

• Conduct outreach to help identify clients and promote the program.
• Screen referred clients for eligibility and assess needs; provide appropriate referrals.
• Coordinate case conferencing to assist client in addressing barriers to care.
• Educate clients on navigating DSS, community providers, and other subsidy programs.
• Schedule and escort clients, if needed, to appointments; make reminder calls and motivate clients by sharing personal experiences.
• Track the status of services to ensure proper service delivery and appropriate follow-up, as needed.
• Coordinate services with community agencies and provide information and referrals for clients and community service providers.
• Negotiate and advocate on behalf of clients for services that support self-sufficiency and self-management; Provide home/field visits.
• Attend and participate in monthly department, team, All Staff and other required meetings.
• Be familiar with Cornerstone policies and procedures and the Employee Handbook.
• Maintain confidentiality of all aspects of Cornerstone including, but not limited to, patient confidentiality, financials, and employee relations.
• Perform other related duties as assigned.

Requirements:

• High School diploma or GED;
• 1-2 years experience working in the field of HIV/AIDS, behavioral health, substance use or other chronic illnesses.