Care Management Coordinator
Northwell
* Implement and sustain the evidence-based HealthySteps model in supporting families of children ages 0-5 with development, learning and growth, and overall wellbeing, in conjunction with the pediatric primary care team. * Joins and participates in in-person team-based well visits to reach families during primary care appointments. * Creates and maintains up-to-date community partnership and resource directory. * Maintains a HealthySteps family support line and responds to and track call requests within designated response time. * Provides appropriate referrals to families for support with individualized needs. * Appropriately documents all clinical activities and care coordination in the electronic health record with consideration to patient confidentiality. * Attend and participate in team meetings, huddles, and patient care meetings as appropriate. * Tracks caseload to ensure capacity to deliver HealthySteps services within the delivery model. Ensure when termination criteria are met and/ or escalate families requiring further support to higher levels of care through health system and community referrals, as appropriate. * Use team-based communication strategies to close the loop on referrals and follow up for outstanding patient needs.
- May facilitate caregiver support groups as appropriate.
- Participates in reflective clinical supervision meetings.
- Maintains accurate records of caseload data as appropriate for program
- Master’s degree in social work or related field, required.
- NYS Licensure required within 6 months of hire, if applicable.
- 1-3 years of relevant experience working with children and families,
$500 per month
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