Patient Care Coordinator

Benefits:

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

401(k) matching

Employee discounts

We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Garden City, N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks.

Duties:

Greet patients warmly and check them in for appointments

Answer phone calls, respond to inquiries, and direct calls appropriately

Schedule, confirm, and reschedule patient appointments

Verify patient insurance information and process necessary paperwork

Collect co-pays, process payments, and maintain accurate billing records

Maintain patient records with confidentiality and accuracy

Assist with prior authorizations and insurance claims as needed

Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials

Support the clinical team with administrative tasks as needed

Requirements:

High school diploma or equivalent required; additional education in medical administration is a plus

Previous experience in a medical office or physical therapy clinic preferred

Strong customer service and interpersonal skills

Proficiency in using electronic medical records (EMR) systems and Microsoft Office

Ability to multitask and work efficiently in a fast-paced environment

Knowledge of insurance verification and billing procedures is a plus

Excellent communication skills, both verbal and written

Compensation:

Starting salary is $17 per hour, based on experience and qualifications

Benefits (if applicable):

401(k)

401(k) matching

Competitive pay based on experience

Dental insurance

Health insurance

Paid time off and holidays

Vision insurance