Medical Assistant (Seasonal)

Medical Assistant (Seasonal, Up to 6 Months)

It's fun to work in a company where people truly believe in what they are doing!

We're committed to bringing passion and customer focus to the business.

This is a seasonal position expected to last up to six (6) months. Based on performance, business needs, and position availability, there may be an opportunity for conversion to a regular long-term role within Novant Health-GoHealth Urgent Care.

Novant Health, one of the nation's leading healthcare providers, and GoHealth Urgent Care have partnered to provide connected, compassionate care across North Carolina.

At Novant Health-GoHealth Urgent Care, we are committed to:

• Delivering an effortless and compassionate patient experience
• Fostering a collaborative, team-oriented culture
• Providing high-quality healthcare within the communities we serve

As we continue to grow, we are seeking dedicated healthcare professionals who are passionate about patient care and thrive in a fast-paced environment.

The Medical Assistant (Seasonal) plays a key role in supporting both clinical and front-office operations across multiple urgent care centers. This position works closely with providers to deliver high-quality patient care while ensuring efficient clinic flow and an exceptional patient experience.

This seasonal assignment is expected to last up to six months and offers valuable experience within a leading urgent care organization. High-performing team members may be considered for future permanent opportunities as they become available.

Key responsibilities include:

• Register patients and collect demographic, insurance, and eligibility information
• Process co-pays and assist with patient scheduling
• Prepare patients for examinations and accurately document medical histories
• Obtain and record vital signs, including blood pressure, pulse, temperature, height, and weight
• Perform point-of-care testing, including flu testing, strep testing, urinalysis, EKGs, and pregnancy testing
• Communicate test results to providers
• Perform venipuncture and prepare laboratory specimens
• Clean, prepare, and stock examination rooms
• Monitor and maintain medical supplies and inventory
• Complete accurate and timely EMR documentation
• Support front desk operations, patient communication, and phone management
• Conduct patient follow-up calls as directed
• Perform opening and closing clinic duties, including cash handling and reconciliation
• Conduct equipment checks, quality control procedures, and basic troubleshooting
• Adhere to all clinical, safety, compliance, and operational policies
• Perform other duties as assigned

Minimum qualifications include:

• High School Diploma or equivalent required
• Minimum of 1 year of Medical Assistant experience required
• Current Basic Life Support (BLS) certification required at time of hire
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
• Ability and willingness to float between assigned centers within the market

Preferred qualifications include:

• Graduate of an accredited Medical Assisting program
• Experience in urgent care, emergency department, or hospital setting
• Prior patient registration or front desk experience

Certification requirements include:

• Candidates with fewer than three (3) years of Medical Assistant experience must hold an approved Medical Assistant certification, or obtain certification within twelve (12) months of hire.
• Accepted certifications include CCMA, CMA, RMA, NCMA, NRCMA.
• Candidates may be considered without a Medical Assistant certification at the time of hire if they possess three (3) or more years of Medical Assistant experience, and one (1) or more years of experience in an Urgent Care, Emergency Department, or Hospital setting.
• The following credentials may be accepted in lieu of a Medical Assistant certification: LPN, RN, EMT, Paramedic, CNA.

Additional requirements include:

• CPOE certification must be obtained within two (2) weeks of the start date.

Knowledge, skills, and abilities include:

• Proficiency in Medical Assistant clinical duties
• Strong phlebotomy and specimen collection skills
• Experience performing point-of-care testing
• Strong computer and documentation skills
• Excellent attention to detail and organizational abilities
• Ability to work independently and collaboratively
• Strong verbal and written communication skills
• Commitment to exceptional, patient-centered care
• Ability to thrive in a fast-paced clinical environment

This job description is not intended to be all-inclusive. Duties, responsibilities, and requirements may be modified based on business needs.

This is a seasonal position expected to last up to six (6) months. While continued employment beyond the contract period is not guaranteed, successful team members may be considered for future permanent full-time or part-time opportunities based on performance, business needs, and position availability.

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