District Manager at Hiawatha East

Overview Outdoor Recreation Hospitality LLC, dba Hiawatha – St. Ignace Our seasonal positions in the St. Ignace District of the Hiawatha National Forest provide an opportunity to engage with Michigan’s pristine wilderness, including its forests, rivers, and diverse wildlife. These roles offer a chance to help preserve and share the beauty of the Upper Peninsula’s natural landscapes. Join our 2026 team today! Responsibilities Oversees the general operations within an assigned area; identifies operational deficiencies to comply with permits, operating plans, and company operating standards. Supervises and trains hosts and maintenance personnel according to established procedures and develops effective working relationships with them. Assists in conducting training workshops, including new hire orientation at the beginning of each season and ongoing safety tailgate meetings. Maintains good working relationships with fellow employees, governmental agency representatives, and the visiting public. Handles visitor complaints and rules violations in a courteous and professional manner and resolves situations quickly and effectively. Troubleshoots and responds to situations as they occur within permitted areas. Makes suggestions and recommendations to improve or streamline operations. Performs manual labor tasks and may perform or supervise certain construction and maintenance tasks; assists maintenance personnel in the performance of routine duties. Assists and participates in all phases of fee collection, facility and grounds maintenance tasks, and water and utility system testing as needed. Secures, processes, and maintains all records pertaining to deposits and revenues, and submits reports as directed. Collects time cards and submits completed summaries to the Operations Manager. Reports problems and any unsafe or hazardous conditions as they are discovered, and enforces rules according to company customer service standards. Fills in for hosts during breaks, sick leaves, and vacations. Qualifications Strong customer service skills; enjoys working in an environment of extensive public contact. Strong verbal and written communication skills. Flexible, adaptable, and resilient. Prior personnel management experience is a plus; open to feedback and a desire for continuous learning. Possesses common sense and good judgment; able to make decisions within the boundaries of this position. Basic manual labor abilities, including an ability and willingness to clean and sanitize facilities with a variety of cleaning agents and chemicals. Willingness and ability to consistently move about the facility and occasionally lift 20+ lbs. Excellent verbal and written communication skills. Solid administrative abilities and computer skills, including recordkeeping and money handling. Ability to effectively handle a variety of conflicts. Must be able to work with minimal supervision and be able to learn quickly and follow instructions accurately. Willing to work a flexible work schedule, including regular evenings and weekends. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Eligible employees are offered health benefits. All hours worked will be paid. #J-18808-Ljbffr Outdoor Recreation Hospitality llc