Store Manager in Training (MIT)

Store Manager in Training (MIT) – Full‑time hourly position at our EMU store located at 733 West Cross St. Ypsilanti, MI 48197 . Benefits Market competitive hourly compensation Eligibility for the end‑of‑period store bonus Excellent comprehensive benefits start the first day of the month after 60 days of employment $25.00 monthly cellphone stipend Pet insurance for your beloved pets 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness Job stability with a rapidly growing reputable company Achievable growth/promotion opportunities Work in a fun, exciting team environment Free cookies with every shift! Responsibilities Perform as Manager‑on‑Duty during scheduled shifts when the Store Ops Manager (GM) is not present Supervise, train and coach 2‑5 team members engaged in both cookie sales and customer deliveries Lead new hourly staff onboarding and initial training Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence Support the Store Ops Manager with ordering, inventory control and scheduling Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.) Upsell customers and provide overall customer‑service excellence, ensuring all team members also upsell and provide the best customer service Qualifications At least 1 year of experience in a supervisory role within a restaurant or retail store Prior experience conducting in‑person interviews of hourly support staff Prior Point‑of‑Sale (POS) systems experience Ability to utilize MS Office, Word and our Applicant Tracking System Ability to work a 4–5 day work week and 1–2 mid‑to‑late shifts during the latter part of the week (Thursday–Sunday) Must be 18 years of age or older and have legal eligibility for employment in the United States #J-18808-Ljbffr Insomniacookies