Hybrid Service Desk Lead — IT Support & Projects
CareMetx, LLC
CareMetx is seeking a Service Desk Admin II to provide end-user IT support in a hybrid work environment. The role involves handling inquiries via phone and email, performing remote troubleshooting, onboarding new hires, and collaborating with IT teams to resolve hardware and software issues. The ideal candidate has 4+ years of hands-on experience with PC desktops, Windows OS, and Office 365, with strong communication skills and the ability to manage IT projects and improve service delivery. #J-18808-Ljbffr CareMetx, LLC
- ...Service Desk Manager Evolver Federal is looking for a... ...Manager to join our team supporting our federal client... ...This position requires a hybrid work environment with... ...Certified Associate in Project Management... ...Foundation Certificate in IT Service Management (ITIL...ProjectFlexible hours3 days per week
- ...Government Solutions is seeking a Service Desk Lead for a proposal effort supporting the F-35 Joint Program... ...oversight for end-user IT support services... ...skills.Ability to work a hybrid schedule and report onsite... ...Integration, Data Management, Project Management, Operations &...ProjectContract workTemporary workWork at officeLocal areaRemote work
$75k - $95k
IT Service Desk Call Center Lead (Job 1515) Bethesda, Maryland About Us DLH delivers improved health and... ...and technical leadership for a team supporting NIH users. This role oversees incoming... ...VIP users. Lead and track special projects, process improvements, and assigned...ProjectRemote workFlexible hoursShift work- Evolver Inc. is seeking a Service Desk Manager to lead a federal support team onsite in Bethesda, MD. The role requires hybrid work with 3-5 days onsite weekly depending on program needs. The ideal candidate has senior Service Desk leadership experience, a Bachelor’s degree...Suggested
- Bowman Williams seeks a hands-on Service Desk Team Lead / Escalation Engineer within an MSP setting. You will act as the primary escalation point... ...issues, and mentor staff to improve service delivery. Hybrid work model with in-office Tuesdays and remote or client-site...SuggestedRemote jobWork at office
$75k - $85k
...Full-Time Apr 29, 2026 The Service Desk Team Lead will assist managing Service Desk operations in support of our government customer. The... ...consistent, and sustainable IT support and processes to the... ...reporting on the services and projects execution for the customer’s...ProjectFull timeTemporary work- ...Information Technology Application Support Specialist. This entry-level... ...system integrations, user training, and IT documentation while collaborating with staff to advance automation and AI projects within a growing robotics and #J-18808-Ljbffr Hybrid and Remote WorkingProjectRemote work
$30 - $35 per hour
...looking for a position where you support the same users, the same... ...you. FusionTek is a Managed Service Provider established in 2007,... ...innovative team is enthusiastic about IT infrastructure management for... ...This position is listed as “Hybrid” and requires flexibility to...Work at officeImmediate startRemote workWork from homeShift work$65 - $80 per hour
...zilliontechnologies(dot)com Saviynt Identity Governance Support Engineer Location : Hybrid role - Vienna, VA Duration : Long term ongoing with... ...include resolving incident tickets, fulfilling Service Catalog requests, and completing release and change tickets...Hourly payLocal areaMonday to Friday- ...generation management services organization (MSO).... ...culture that supports and promotes diversity... ...path to success. The IT Network Engineer is... ...for the IT Help Desk, resolving complex... ...modern Azure-focused hybrid IT environment Exposure... ...network refresh projects. · Automate...ProjectPermanent employmentWork at officeRemote work
- ...Network Designs, Inc. (NDi) is a leading Federal contractor that specializes... ...We are seeking an experienced Service Desk Manager to lead enterprise IT support operations in a fast-paced, mission... ...Preferred Qualifications: Project Management Professional (PMP) certification...ProjectFor contractorsRemote work
- ...with our business objectives. This hybrid position allows for a flexible... ...Duties and Responsibilities:Lead the planning, execution, and delivery of ERP projects, ensuring they meet budget, timeline... ...control of program activities supporting the VA’s enterprise ERP modernization...ProjectTemporary workFor subcontractorRemote workFlexible hours
- FusionTek, a Managed Services Provider, seeks a Technical Support Engineer II (Systems Analyst) to support multiple client environments with varied tech stacks. This hybrid role involves remote work, DC metro area office visits, and client-site travel as needed. You will...Work at officeRemote work
- ...Salesforce Administrator for a contract role supporting Treasury Management initiatives in McLean/Richmond/ NYC with a hybrid work arrangement. The role requires 3+... ...Treasury Management exposure. You will lead the Voice Center project configuration and collaborate with a PM...ProjectContract work
- ...DecisionPoint is seeking an experienced Service Desk Team Lead to support the Department of Homeland Security (... ...TOC Service Desk provides first-line IT support for the CISA environment,... ...Arlington, VA, with the possibility of a hybrid schedule on an occasional, as-needed...Hourly payFor contractorsLocal areaDay shift
- ...to delivering industry-leading patient access solutions and support services that help patients quickly... .... JOB TITLE: Service Desk Admin II (Hybrid) POSITION SUMMARY... ...pertinent questions. Local IT support for remote sites. Take lead on IT projects. Process Improvement...ProjectFor contractorsLocal areaRemote workHome officeFlexible hours
- ...Technology Specialist to support a secure, reliable... ...staff and contractors. This hybrid role requires two onsite... ...will independently manage IT support, onboarding/offboarding, and project coordination; excel in... ...problem-solving, customer service, and clear communication...ProjectFor contractorsWork at office
- ...com // (***) ***-**** HR / Learning Project Manager (PMP) - Hybrid Role - LOCAL ONLY Hybrid Role - 3... ...Purpose: Job Description: Leads end-to-end delivery of L&TD projects... ...with minimal day-to-day direction. Supports portfolio governance and advisory...ProjectOngoing contractLong term contractLocal area3 days per week
- DLH is seeking an IT Service Desk Call Center Lead in Bethesda, MD to oversee daily operations, manage tickets, and ensure SLA adherence for NIH users... ...with telephony teams, and deliver hands‑on technical support across desktops, laptops, and NIH apps. Required are a Bachelor...
$90k - $110k
...seeking a Litigation Legal Support Manager. The salary... ...Summary of Position (hybrid): To provide daily workflow... ...of high-quality client service. Partners with the... ...Adoption Manager and leads onboarding, training,... ...Performs other duties and projects as assigned....ProjectTemporary workFor contractorsWork at officeLocal areaRemote work- DLH Corporation is seeking an IT Service Desk Call Center Lead to oversee NIH-focused service desk operations. You will manage daily call center activities... ...background in Microsoft products and enterprise IT support is required for success. #J-18808-Ljbffr DLH Corporation
$75 - $90 per hour
...(dot)com Sr. ITSM Project Manager - PMP and CSM Certified... ...Required Location - Hybrid role - Vienna, VA... ...Manage, influence, and lead the end-to-end... ...effective delivery and ongoing support. Coordinate multiple... ...Essential - 2-5 years of ITSM (IT Service Management) and tiered...ProjectHourly payFull timeLocal area$95.5k - $181.7k
...BBN ARLINGTON Position Role Type Hybrid U.S. Citizen, U.S. Person, or... ...problems. With our three market leading businesses, world-class operations... ...qualified technical Program Manager to support our advanced research and development projects and pursuits. Our work uses the...ProjectContract workTemporary workWork experience placementFor subcontractorWork at officeRemote workRelocation packageFlexible hoursNight shift$173k - $180k
...largest philanthropic service organizations... ...more than 120+ projects, providing... ...infrastructure to support their charitable... ...Governancernance Lead the strategic... ...system reliability, IT support, and... ...including help desk operations, ITIL... ...solutions for cloud and hybrid environments....ProjectFull timeImmediate startRemote work$180k - $230k
...The Role The IT Operations team keeps... ...'re seeking an IT Support Engineer who... ...skills with a genuine service mindset and sound... ...contributed to IT projects beyond day‑to‑day... ...some of the world's leading AI researchers and... ...Location‑based hybrid policy: Currently,...ProjectWork at officeImmediate startVisa sponsorshipFlexible hours$132.9k - $207.75k
...Information Technology team lead in Bethesda, MD.... ...on technical and project issues.... ...and administrative support effort; and monitoring... ...managing enterprise IT O&M support and system... .... Remote/hybrid status is subject to... ...demonstration of our service standards. Full-time...ProjectFull timeContract workPart timeFor contractorsLocal areaRemote work- ...transformation company, is seeking an IT Project Manager to support Broadcom (VMware) Professional Services engagements. This position is... .... The Project Manager will lead medium-complexity engagements... ...PM methodologies (PMI, Agile, Hybrid). Support refinement of templates...Project
- IntraFi LLC is seeking an IT Help Desk Team member to support onsite and remote employees and external customers. You will diagnose problems, install... ...excellent communication, and a willingness to work in a hybrid setup in Arlington, VA. Compensation is hourly with...Hourly payRemote work
- ...Administrator (MSP / Hybrid WFH) Location:... ...Microsoft 365 Projects With Client Ownership... ...Administrator to lead Microsoft 365 and... ...Defender XDR • Support Azure, AVD, Windows... ...and related cloud services • Implement Microsoft... ...escalated service desk issues What...ProjectFull timeWork at officeLocal areaWork from home
$70k - $110k
...Accomodation for Applicants page. IT Project Manager Locations Showing 1... ...we modernize and optimize IT services to solve some of the most... ...seeking a Project Manager to support the planning, coordination, and... ...Support Agile, Waterfall, or hybrid project management activities...ProjectFull timeContract workWork at officeLocal areaShift work
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