Legal Support Coordinator - Consumer Litigation

Legal Support Coordinator Consumer Litigation

Dykema Gossett PLLC, a leading national law firm celebrating its 100th anniversary in 2026, is seeking to hire a Legal Support Coordinator Consumer Litigation in our Chicago office. The core duties and responsibilities of this position revolve around supporting others and delivering exceptional customer service. Under the supervision of the Office Administrator, the Legal Support Coordinator is responsible for providing administrative support to meet the daily needs of the office location. Responsibilities include assisting a national litigation legal support team for the assigned products liability group practice. The Legal Support Coordinator will electronically enter matters for new business intake (NBI), perform conflicts checks, assist with case docketing, utilize the document management system for file and document storage; and provide general clerical support to attorneys and other professional personnel. Responsibilities can vary widely from day to day, and office needs may vary depending on location.

What You Will Do

• Provides day-to-day legal support to attorneys; primary duties include supporting the assigned products liability team and assisting with national discovery management for designated client.
• Assists with new business intake processes and data entry tasks for high volume caseload; performs conflicts checks; saves client/attorney emails, correspondence, and other legal documents in the firm's document management system.
• Maintains case docketing schedule with discovery deadlines, trial and other legal hearing dates; stays up to date with changing docket, updates the docket with new dates and continuances, and communicates with attorneys on scheduling-related issues.
• Creates, types, modifies, and saves correspondence, memoranda, notes and legal documents, whether from drafts, originals or dictation; copies and scans documents; creates/updates binders.
• May assist with attorney time entry, travel arrangements and scheduling. Maintains list of all current billing numbers.
• As requested, may provide support for reception, the conference center and/or copy center, as duties/office needs can vary widely from day to day.
• Performs other administrative duties as assigned.

What We Are Looking For

Required

• Two years of post-high school education and related work experience.
• Two to three years of litigation experience, specifically performing Discovery-related tasks, including RFPs, RFAs, FROGs, SROGs and Notices of Deposition.
• Excellent verbal and written communication skills.
• Strong analytical, organizational and data entry skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel and PowerPoint).
• Detail-oriented and possesses strong project management skills.
• High level of accuracy in work product.
• Self-motivated and efficient with the ability to multi-task a high-volume workload with minimal supervision.
• Exercises independent judgment in determining priority levels of all work assigned and assures assignments are completed in a timely manner.
• Demonstrates a high degree of professionalism and confidentiality regarding firm and client matters; protects sensitive information.
• Experience operating administrative office equipment (e.g., high-speed copier, scanner, fax machine).
• Willingness to learn new systems and processes for increasing efficiency.
• Positive attitude, ability to execute tasks in a client-centric manner and to work effectively in a team setting and with a diverse group of people at all levels of the organization.
• Ability to take direction, receive and apply feedback, and communicate work status and support needs.
• Ability to effectively follow procedures and manage competing priorities.
• Team-player, always willing to assist others as needed.
• Ability to work independently with some level of autonomy, taking initiative to ensure performance aligns with the successful operations of the office.
• Ability to be flexible, work flexible hours when required, and respond quickly and calmly to urgent situations; occasionally working overtime, evening or weekend hours may be required.

Preferred

• Associate's Degree preferred; prior law firm/legal department experience.
• Proficiency with entering electronically stored information (ESI) meet and confer dates in Smartsheet.
• Typing proficiency with +55 wpm.
• Experience with NetDocs or document management systems.

Great Benefits for Great People

Dykema offers a comprehensive benefits package designed to support the well-being and success of our employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, along with flexible paid time off (PTO), holiday leave, and a retirement savings plan with profit sharing for eligible employees. Other benefits include flexible spending programs, health savings account, commuter benefits, and personal and parental leave programs. We prioritize work-life balance and offer wellness programs, and access to mental health support. Additionally, employees enjoy access to professional development programs, a supportive and inclusive workplace culture, and various employee discounts and perks. We are committed to providing a benefits package that helps our team thrive and feel valued.

The expected compensation ranges for this position in various states and jurisdictions are as follows: IL Chicago: $50k - $65k

The offered salary will be determined by a variety of factors including, but not limited to, work location, individual skill set, previous/applicable experience, education, external market data and consideration of internal equity.

EEO Statement

It is the Firm's policy to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual's age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state or local laws or ordinances. Dykema will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved. It is the responsibility of every individual concerned with personnel actions, including management, supervision, recruiting, compensation, benefits, promotions, work assignments, and training, to ensure that these activities are administered consistent with the Firm's goal of furthering the principle of equal employment opportunity.

E-Verify

Dykema uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

Additional Information

This job posting is intended to describe the essential duties and responsibilities, the specialized job functions, and the essential requirements of this job. It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, non-essential requirements, or reflect any accommodations made under the Americans with Disabilities Act or the Michigan Persons with Disabilities Civil Rights Act.