District Manager

Job Description

Job Description

About the Role

As a District Manager, you'll lead the success of your district by overseeing service delivery across a portfolio of apartment communities, developing a strong team of Service Valets, and building trusted relationships with property managers. This is a hands-on leadership role that combines field operations, team management, and client partnership, with meaningful time spent on-site supporting both your team and customers.

We're looking for someone who leads with accountability, communicates well, and takes pride in building a reliable, high-performing operation. Success in this role comes from consistent execution, strong relationships, and a willingness to step in wherever needed.

Schedule & Pay:

• Full Time - 40-50 hours per week.
• Half day in the evenings on Sunday. Split shifts Monday - Thursday (morning & evening). Half day in the mornings on Friday.
• Pay $55k - $65k annually.

What You'll Do:

Team Leadership:

• Recruit, hire, train, and support a team of Service Valets.
• Coach employees through performance feedback, accountability, and development.
• Provide on-call support to valets and communities as needed.
• Promote and enforce company safety policies and procedures.

Field Operations:

• Oversee nightly valet trash and recycling services across your district.
• Visit properties regularly to inspect service quality, safety, and compliance.
• Support new community launches, including staff onboarding and container distribution.
• Maintain inventory and coordinate supplies such as PPE and containers.

Client Relationships:

• Build strong relationships with property managers through regular communication and site visits.
• Resolve operational issues quickly while balancing client and team needs.
• Help ensure consistent, high-quality service that drives client satisfaction and retention.

Reporting & Documentation:

• Ensure valet reports and operational records are completed accurately and on time.
• Document activity within company systems and mobile apps.

What You Bring:

Required:

• 2-3 years of experience in field operations, logistics, property management, or a related industry.
• Previous supervisory or team leadership experience.
• Strong communication, organization, and problem-solving skills.
• Valid driver's license with an acceptable driving record.
• Comfortable using email, mobile apps, and operational software.

Nice to Have:

• Experience in waste management, facilities services, or route-based operations.
• Familiarity with CRM or operations management tools.
• Associate's degree or higher in a related field.

Benefits:

• Competitive salary.
• Medical, dental, vision, and life insurance.
• 401(k).
• Paid time off.
• Room to grow quickly in a rapidly expanding company.