Loan Servicing Specialist

Responsible for a variety loan servicing duties, including customer contact. Accountabilities include: Board a variety of new loans to the system and fund proceeds to respective GL’s Set up automatic payments, ACH and overdraft protection Pay PMI, taxes, insurance as needed. Release collateral upon repayment etc. Credit reporting and dispute resolution, Year-end Tax Reporting Loan Control Balancing and other GL Reconciliations Monitor daily loan transactions & exceptions using various IQ reports Timely and accurate responses to customer and employee questions and requests Monthly SBA payment reporting and FSA/USDA semi-annual balance reporting Service of participated and purchased loans • Assist tellers/RM’s with loan payment applications Correspond with sub-servicer when customer issues arise Cenlar branch payments and new loan wires Gather documents for audits as requested Set up and monitor ticklers Provide payoff statements Assist SAT with coding and tracking of troubled loans and 1099 C Preparation MLA and SCRA determinations, coding and tracking Responsible for compliance with laws and regulations applicable to this position. Education & Experience 2-year degree in related field; 4 years experience Requires education, expertise, and competence to complete the assignment in accordance with Federal Regulations. Working knowledge of mortgage loan documentation terminology and methodology Intermediate knowledge of title policies and related loan regulations such as RESPA, HMDA, and other bank lending policies Apply at MBA Job number/Date Added

H-8081: 12/8/25