Store Manager

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. Job Summary A dynamic leader who reflects the company’s ethos around people, processes, operations and brand advocacy. This leader is responsible for personal sales, store sales goals, leading a team, managing operations, delivering an exceptional customer experience, and implementing strategies to achieve revenue goals. Job Responsibilities People: Provide guidance, training, and support to sales teams to improve sales techniques, strategies, and overall performance. Lead and supervise the entire employee life cycle, including recruitment, selection, training, and development, and succession planning by cultivating and maintaining a top‑performing team. Enhance employee engagement and nurture a positive workplace culture. Process: Achieve or surpass store and annual operating benchmarks. Evaluate team performance, objectives, and behaviors to determine effectiveness. Model the highest standards for surpassing customer expectations. Learn, model and teach established sales and design processes. Sustain store profitability by maintaining profit and loss statements, financial metrics, and margins. Brand Advocacy: Model and teach product knowledge. Champion the company’s brand strategy and first‑in‑class customer experience. Align merchandising, pricing and product flow to company standards. Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas. Operations: Leverage store visit forms. Host regular weekly, monthly and quarterly meetings with staff. Ensure proper execution of all existing and new systems and administrative procedures. Collaborate with support teams to ensure flawless execution of operational excellence. Plan and execute sales promotion and events along with projects as needed for the improvement of the market and company. SCOPE & IMPACT: This position holds significant influence over the store’s financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. Store revenue up to 5 million per year and leadership of up to 15 direct reports. Minimum Requirements Education: Bachelor’s degree or equivalent experience. Experience: 3-5 years in a retail sales environment. Skills: Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service. Ability to work the schedule dictated by business needs (evenings, weekends, holidays). Preferred Requirements Experience managing in a retail environment with a strong focus on sales. Thorough understanding of profit and loss. Strong business acumen. Advanced interpersonal and communication skills and experience building effective relationships. Supervisory Responsibilities Up to 15 direct reports. Physical Demands / Work Environment Ability to lift and/or carry up to 50 pounds. Ability to stand for long periods of time. Nearly continuous use of repetitive hand motions, hearing and listening. Often required to sit, walk, bend and stoop. Subject to indoor environmental conditions. Ability to pass background and drug screen. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice. What You Can Expect Compensation: Total Compensation Range: $60,000 - $95,000 per year (inclusive of base, commission and bonus). Base Pay: $60,000 per year. Commission & Bonus: Earn more with uncapped commission on written sales – 3% on La‑Z‑Boy Design Sales and 2% on other sales. Monthly bonus opportunity of up to $1,500 based on defined group sales goals. Weekly Hours: 40. Benefits for Employees in the US Medical, Vision, Dental and Basic Life Insurance. 401(k) retirement plan with company match up to 6%. Paid time off: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non‑exempt only) or state‑mandated sick time. More information can be found at Equal Opportunity Employer At La‑Z‑Boy Incorporated, we’re an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request reasonable accommodations by emailing our recruiting team at View email address on click.appcast.io or calling View phone number on click.appcast.io. #J-18808-Ljbffr 4 LZB Retail, Inc.