Buyer Support Specialist (Fully Remote)
Paddle
New York, NY
- Remote job
Provide top-notch support to end users of software companies using our platform. Handle transactional queries including refunds and subscription cancellations via email. Requirements: 0-2 years experience in customer support or related roles, or eager to transition. Proficient English speaker, comfortable working remotely across time zones. Progress to Level 1 Customer Support or specialist roles. Access to annual learning fund and regular training. Culture and Benefits: Digital-first company with flexible remote or hub-based work. Unlimited holidays and 4 months paid family leave regardless of gender. Paddle Paddle provides digital product companies with a complete payment infrastructure as a Merchant of Record, handling all payment-related complexities. The company serves over 6000 software sellers in 245 territories and is backed by major investors, fostering a diverse, collaborative, and remote-first culture. #J-18808-Ljbffr Paddle
Vacancy posted 3 days ago
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