Hotel Houseperson

Hotel Houseperson

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive. Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region. One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Join Our Team as a Hotel Houseperson!

Are you energized by keeping things running smoothly behind the scenes? Do you take pride in creating clean, welcoming spaces and helping a team shine? If so, we have an opportunity where your work truly makes a difference every single day.

As a Hotel Houseperson, you'll play a vital role in creating an exceptional experience for our guests and team members. You'll support our Guest Room Attendants, help keep our hotel pristine, and ensure that our operations stay well‑stocked, organized, and ready for the day's demands. From refreshing guest rooms to maintaining common areas, you'll be part of the team that keeps our property at its best.

This is a fast‑paced, hands‑on role perfect for someone who enjoys staying active and delivering outstanding service. If you're dependable, detail‑oriented, and ready to contribute to a supportive and professional environment, we'd love to welcome you to our team!

Job Purpose:

Provides guests and team members with a clean and orderly environment and provides janitorial support to Guest Room Attendants

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

1. Provides janitorial support to Guest Room Attendants by removing soiled linen and trash from the room attendant carts and vacated rooms, replenishing supplies in guest rooms, cleaning stained carpets in guest rooms, cleaning and maintaining common areas around the hotel, and cleaning and maintaining hallways.
2. Replenishes guest room supplies by restocking linen closets, restocking closets with clean supplies for guest room use, and sorting and delivering soiled linens to the loading dock to be picked up by the laundry service provider.
3. Provides clean linens to designated areas by receiving clean linens from a central location, sorting and delivering to housekeeping, spa, and pool departments according to established procedures.
4. Maintains a safe work area by keeping storage areas and housekeeping closets clean, organized, and clear of debris.

Job Specifications:

Education and Experience:

Essential:

• 6 months of guest service experience in a hospitality environment

Desirable:

• High School Diploma or G.E.D
• Hotel, Resort or Casino housekeeping and/or custodial experience

Skills and Knowledge:

Essential:

• Ability to interact effectively with team members and guests
• Ability to understand and follow verbal directives and written directions
• Ability to communicate effectively in the English language
• Ability to stand and walk for up to eight hours at a time
• Ability to push and pull up to 100 lbs.
• Ability to lift up to 50 lbs.
• Ability to perform repetitive tasks such as making beds and vacuuming
• Ability to reach, push, pull, kneel and bend
• Ability to maintain professionalism and composure
• Ability to work independently
• Ability to maintain confidentiality
• Ability to appear for work on time

Desirable:

• Working knowledge of cleaning chemicals and chemical safety
• Multi-lingual

Supervisory/Managerial Accountability:

Direct: None

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!