2nd Shift Technical Service Technician II

About the job 2nd Shift Technical Service Technician II


Position: Technician II - 2nd Shift

Location: Billerica area

Job Responsibilities:

- Conduct unit recertification following prescribed procedures to ensure accuracy.

- Document investigation, repair, and test results in a digital device history record, complying with QSR/ISO requirements.

- Troubleshoot products to the board level or mechanical failure, determining the root cause.

- Complete all work in accordance with established procedures.

- Perform mechanical and software upgrades on products.

- Collaborate with Senior Technicians, Group Leaders, or Supervisors to discuss technical issues encountered during testing or troubleshooting.

- Train and support less experienced Technicians.

- Fulfill any additional duties as assigned.

Requirements:

- Experience in electronics.

- Proficiency in using test equipment.

- Ability to troubleshoot to the board level.

- Familiarity with diagnostic schematics.

Skills:

- Proficiency in computer operations, including Oracle, Camstar, and Microsoft Office Suite.

- Reading and comprehension of diagnostic data.

- Understanding of SOPs, work instructions, and technical schematics.

- Ability to set up and utilize various test equipment, such as patient simulators, oscilloscopes, signal generators, and other electronic test equipment.

Education and Experience:

- Technical Degree or equivalent.

- 1-3 years of relevant experience.