Restaurant Servers - AM & PM Shifts

Job Description

Job Description

Restaurant Server

The Greystone Inn, a charming getaway nestled in the heart of Lake Toxaway, NC, is searching for professional, friendly, and fast-paced AM & PM Restaurant Servers to join our Food and Beverage team.

The Greystone Inn, managed by Hay Creek Hotels, is a historic lakeside resort located in the scenic Blue Ridge Mountains of North Carolina. Known for its exceptional hospitality, natural beauty, and personalized guest service, the inn offers a unique work environment where you will gain valuable hospitality experience while enjoying the outdoors and the charm of a small mountain community.

Job Summary:

• Greet, direct, seat, and serve guests in accordance with company service standards.
• Be thoroughly familiar with menu items, promotions offered, hotel offerings, and related materials.
• Complete designated side work efficiently and thoroughly. Clean and maintain all working areas and equipment.
• Assist in resolving any complaints, and communicate disgruntled customers to the appropriate supervisor.
• Reconciliation cash, accurately charge credit cards, and make appropriate cash deposits at end of shift. Complete all transactions using the Point of Sale system.

Qualifications:

• High School diploma or equivalent.
• Must feel comfortable with technology. Working knowledge of a Point of Sale system preferred.
• 1 year serving experience in a high volume restaurant, fine dining preferred.
• Prior Wine/Liquor knowledge. Previous alcohol service training a plus.
• Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude.
• Proven success in handling large parties. Banquet/events experience a plus.
• Ability to operate smoothly under pressure and stress.
• Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days.