Sales Professional

POSITION OVERVIEW The Sales Professional must embody a passion for creating extraordinary client experiences within the Ralph Lauren brand. The Sales Professional must have the selling skills, confidence and drive to exceed sales goals, be skilled at developing and nurturing client relationships, and identify opportunities to expand their client’s interest in Ralph Lauren’s lifestyle brand. Sales Professionals act as brand ambassadors, consistently exceeding customer expectations and achieving their sales targets, conveying passion for Ralph Lauren in every conversation and embracing an entrepreneurial spirit. ESSENTIAL DUTIES & RESPONSIBILITIES Provide exceptional customer service and hospitality by greeting, listening, and assisting customers, exceeding expectations, and demonstrating excellent product knowledge and styling. Elevate the in‑store experience by consistently delivering memorable moments to every customer. Maintain customer correspondence to build and enhance relationships and drive sales. Drive consistent business through key product pillars and full‑price volume across all Ralph Lauren lifestyles. Utilize technology and virtual selling for outreach to clients and offer the full breadth of Ralph Lauren products. Develop strong product knowledge across the RL Lifestyle catalogues. Be well informed about the company history, current events, and general information about Ralph Lauren. Stay current on industry trends and technology, including competition. Maintain a professional appearance and behavior and follow the Ralph Lauren dress, presentation, and grooming standards. Support and leverage all company initiatives related to product launches, customer experience, and selling. Adhere to company policies and procedures at all times. Assist with inventory, special events, and projects as needed. Perform opening and closing store duties as needed. Maintain open, professional, and ongoing communications with store management, peers, and corporate partners. Network and socialize with target customers. EXPERIENCE, SKILLS & KNOWLEDGE Relevant work experience preferred. Well‑developed written and verbal skills. Excellent interpersonal skills with the ability to build and maintain strong working relationships. Strong organizational skills and attention to detail are a must. Ability to multi‑task in a high‑pressure environment. Self‑starter / proactive mindset / passion for learning. Positive energy and genuine desire to work with people. Proficiency in English; other languages a plus. Passion for the Brand and thriving in a selling environment. Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook. Ability to maneuver around the sales floor, stock/dressing room, cash wrap, and office; work around/with chemicals, lift up to 30 lbs., and climb moderately using a ladder as trained under RL Health & Safety guidelines. Ability to operate the register, stand, move, and walk for multiple hours. Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually. #J-18808-Ljbffr Ralph Lauren Corporation