REMOTE Application Systems Engineer (IBM TRIRIGA / Maximo MREF)

Application Systems Engineer (IBM TRIRIGA / Maximo MREF)

Location Within 50 miles of a NASA Center

Brown Technologies is a rapidly growing company with a proven record of success supporting complex cutting-edge development programs. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents". Come join our team of experienced, dedicated, and committed professionals whose focus is to solve the mission-critical problems of our customers.

Brown Technologies is currently seeking an Application Systems Engineer with substantial hands-on experience supporting IBM TRIRIGA and the IBM Maximo Real Estate & Facilities (MREF) module. This role provides essential sustainment, system configuration, data validation, workflow support, and end-user assistance for TRIRIGA and MREF environments during the migration of NASA's MSFC and HQ TRIRIGA instances to the Office of Strategic Infrastructure's (OSI) MREF module within Maximo Application Suite (MAS). The engineer will ensure operational continuity, system performance stability, and consistent user support during dual-environment operations and after full MREF deployment.

DESCRIPTION:

The Application Systems Engineer provides full sustainment, configuration management, and operational support for TRIRIGA and MREF environments. This role involves daily application administration, system configuration, workflow updates, data validation, and end-user technical assistance. The engineer supports migration-related activities under architectural direction, maintains reporting capabilities, and ensures documentation and audit readiness across all environments.

RESPONSIBILITIES:

Provide full sustainment, configuration management, issue resolution, and operational support for existing MSFC and HQ TRIRIGA environments through migration completion, production cutover, and acceptance of MREF in the OSI MAS environment.


Support parallel operations between MSFC TRIRIGA and OSI MAS as required during migration and transition phases.


Maintain stable system performance and service levels without disruption during the migration lifecycle.


Monitor system performance and escalate infrastructure or integration issues that arise during dual-environment operations.


Validate the accuracy and completeness of standard and custom reports following migration activities.


Provide daily application administration for MREF operational requirements, including Construction of Facilities (CoF), Facility Condition Assessment (FCA) data, and other OSI mission needs.


Perform system configuration, workflow updates, role-based access management, and implementation of approved enhancements.


Deliver ongoing system sustainment, issue resolution, configuration management, and O&M support across TRIRIGA and MAS environments.


Execute migration-related configuration activities under architectural direction, including data validation and system alignment tasks.


Support tracking of software license utilization and assist with documenting updates, renewals, and procurement needs.


Test system changes and support patching, upgrades, and new feature deployments across development, test, staging, and production environments.


Maintain and update reporting capabilities to meet evolving operational, analytical, and compliance requirements.


Develop and update training materials; conduct user training sessions when system updates require engagement.


Document system configurations, operating procedures, workflows, work instructions, and technical processes for continuity and audit readiness.


Provide technical assistance to end users regarding application functionality, workflows, and data interactions.


Support troubleshooting involving application/server interactions, database functions, and integration layer operations.


Validate successful execution of server patching, upgrades, and maintenance activities impacting application performance.

QUALIFICATIONS:

Required: U.S. Citizen with the ability to obtain/maintain a Public Trust clearance


Bachelor's degree in Information Systems, Computer Science, Engineering, Facility/Asset Management, or a related field


Minimum 8 years of systems engineering or enterprise application support experience, including TRIRIGA, MREF, or Maximo/MAS


Strong hands-on experience administering TRIRIGA, MREF or Maximo/MAS, including configuration, workflow management, and system troubleshooting


Experience supporting multi-environment operations, including development/test/staging/production architectures


Proficiency in diagnosing application, database, and integration layer issues


Ability to validate data integrity, perform quality checks, and support reporting enhancements


Experience supporting upgrades, patches, and change deployments in enterprise environments


Strong analytical, documentation, and problem-solving skills


Effective communication skills and the ability to support end users and collaborate with technical teams High attention to detail and commitment to operational reliability

Preferred:


Experience with IBM MAS MREF or TRIRIGA-to-MREF migrations


Familiarity with NASA-specific facilities operations (CoF, FCA workflows)


Experience with SQL, reporting tools (Cognos, BIRT, Power BI), or ETL processes


Experience supporting large-scale federal facilities, asset management, or real estate management programs


Knowledge of federal cybersecurity, compliance, and IT governance standards (e.g., NIST/FISMA)

Benefits of working at Brown Technologies Incorporated

Brown is proud to support the health and wellbeing of the people we employ. We offer a competitive, comprehensive benefits package that includes healthcare coverage, flexible spending accounts, 401(k) retirement plan with employer match, accrued paid time off, company-provided life insurance and disability coverage, an employee assistance program, professional development such as tuition reimbursement, and other benefits that support work-life balance. We are an employee-centric company that understands the individuals that comprise our workforce are our most important asset and are recognized as one of "The Best Place for Working Parents" in Huntsville, AL.

Benefits may vary based on status, but the majority of our positions include the following: Competitive Wages * Medical, Rx, Dental & Vision Insurance * Medical plan with Health Savings Account eligibility * Company-funded Life, Short-Term & Long-Term Disability Insurance * Personal Time Off and Paid Holidays * 401(k) Retirement Plan * Flexible Spending Accounts * Tuition Reimbursement

Final compensation for this position is determined by factors such as responsibilities of the job, education, experience, certifications, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Brown Technologies Incorporated is an Equal Opportunity Employer

Brown Technologies Incorporated, headquartered in Huntsville, AL is a Woman-Owned and HUBZone certified small business. We are committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity, pregnancy or genetic information. Selected applicant will be subject to a background investigation. BTI is an Equal Opportunity/Affirmative Action employer. U.S. citizenship is required for most positions.