Wheelchair Agent

Wheelchair AgentJob Category: Airport OperationsFull-TimeOn-siteRate: $20.43 USD per hourOakland, CA 94621, USADescriptionPeople. Passion. Pride. This is what has driven our teams since 1833.Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.But at the heart of our business is our people.Role PurposeThe Wheelchair Agent is responsible for assisting passengers with mobility needs throughout the airport terminal in a safe, courteous, and professional manner. This role provides wheelchair transportation and customer support to ensure passengers receive timely assistance from check-in through boarding, connections, arrival, and baggage claim.What you will be doingAssist passengers requiring wheelchair or mobility assistance throughout the airportTransport passengers safely between ticket counters, security checkpoints, gates, baggage claim, and connecting flightsAssist elderly passengers, individuals with disabilities, and travelers requiring special assistanceHandle wheelchairs and mobility equipment safely and properlyCoordinate with gate agents, airline staff, and airport personnel to ensure timely passenger assistanceAssist with light baggage handling when necessaryPerform other duties as requestedSafety, Security, Wellbeing and Compliance:You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.What we are looking for:High school diploma or GEDMust be 18 years of age or olderAbility to work flexible schedules, including nights, weekends, holidays, and overtime.Ability to lift, push, and pull up to 50 pounds occasionallyAbility to assist passengers safely during boarding and deplaning operationsMust pass pre-employment and random drug testsMust pass a pre-employment background checkDiversityMenzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.Application InstructionsIs this role ticking all the boxes for you? If so, please click apply now!