OPIR Operations Coordinator

Operations Coordinator

LEGENDS GLOBAL, the leader in privately managed public assembly facilities, has an immediate opening for an Operations Coordinator to support daily operations of the ice rink facility and help ensure a safe, clean, and customer-focused environment. This role assists with staff supervision, program and event coordination, facility standards, equipment oversight, and revenue growth initiatives. The Operations Coordinator serves as a key leader during assigned shifts and acts on behalf of the Operations Manager when needed. Duties are performed personally or through subordinate staff.

Essential Duties and Responsibilities Include the following. Other duties may be assigned.

• Assist in managing daily rink operations, including public skating, hockey, figure skating, and special events.
• Operate and monitor ice plant schedules and settings in accordance with ice rental and seasonal needs.
• Oversee ice plant maintenance and repairs conducted by refrigeration technicians and contractors.
• Monitor ice quality and coordinate resurfacing schedules.
• Ensure facility cleanliness, safety, and compliance with all regulations.
• Conduct routine facility inspections and report maintenance needs.
• Record and log all work performed, complete work orders and compile all required reports in a timely and efficient manner.
• Maintain proper use of LEGENDS GLOBAL's Altum system for work orders, preventive maintenance, and asset tracking.
• Coordinates shutdown and start-ups of utilities when necessary.
• Works with outside vendors and contractors in maintenance and repair of building systems and equipment.
• Ensures compliance with Cal/OSHA, OSHA, NFPA and all other applicable laws and regulations.
• Supervise front-line staff including skate guards, rink attendants, concessions, and guest services.
• Assist with hiring, onboarding, and training employees.
• Prepare shift schedules and manage payroll accuracy.
• Enforce policies, procedures, and performance standards.
• Serve as Manager on Duty as assigned.
• May perform other duties as assigned.

Supervisory Responsibilities

Directly supervises employees in the Oak Park Ice Rink. Carries out supervisory responsibilities in accordance with LEGENDS GLOBAL's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• 3+ years of ice rink facility experience.
• Requires a high school diploma/GED.
• Be licensed to operate a motor vehicle.
• OSHA safety certification is preferred.

Skills and Abilities

• Ability to prioritize and to handle multiple projects simultaneously.
• Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management.
• Must be highly motivated and able to work independently.
• Professional presentation, appearance, and work ethic.
• Strong leadership and team development skills.
• Knowledge of ice rink operations and equipment preferred.
• Excellent communication and conflict resolution abilities.
• Ability to work flexible hours including nights, weekends, and holidays.
• CPR/AED/First Aid certification (or ability to obtain within 60 days).

Computer Skills

To perform this job successfully, an individual should have sufficient computer skills to operate BMS / other automated systems. Applicants should have adequate knowledge of normal business applications such as Windows 10, Microsoft Office, Adobe, et cetera.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires heavy lifting, climbing, carrying, stooping, crawling and equipment operation. The position requires work both indoors and outdoors and is subject to adverse conditions.

Compensation

The hourly rate for this position is $25/hour.