Field Support Specialist (On-Call)

What You Will Be Doing Mail & Shipping Support: Process and sort inbound/outbound mail and packages while maintaining accurate chain-of-custody and shipping procedures. Print & Reprographics Assistance: Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning. Office & Facility Support: Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks. Front Desk & Guest Services: Welcome visitors, manage calls and visitor logs, and provide a professional concierge-style experience for clients and guests. Administrative & Client Support: Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships. What We Need From You Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members. Proficiency in MS Office and office technology, including working knowledge of MFD (multi-functional device) equipment. Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast-paced environment. Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime. High school diploma (or equivalent) required with 6+ months of work experience preferred, maintaining professionalism, strong problem‑solving skills, and adherence to company policies. Enjoy The Perks Of Being Not stuck at one desk Exposed to multiple high‑profile client sites Fast skill development across operations Autonomy + trust from day one Physical Demands Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance. Ability to walk bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability). Travel Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation. Assignments can include traveling from one SPS site to another SPS site after your arrival to your “home” location as required by business need. Travel distance will be predominantly within the FSS’s assigned region (25 miles radius). Compensation The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job‑related factors. Pay Range $19 - $22 USD What We Offer Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. EEO Statement SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. #J-18808-Ljbffr