PPG Office RN

Overview PH Procedure Scheduler – Fort Wayne, IN – Parkview Health – PH Scheduling – Administrative Clerical. 40 hours. Req #: 182821. Posted: Today. Responsibilities Answer multiple phone lines to schedule ancillary testing when ordered by clinical staff for multiple departments and locations. Conduct professional patient interviews, triaging phone calls and obtaining demographic, biographical, and insurance information. Process registrations and schedules in an efficient, accurate, and timely manner. Function as a point of contact via phone for interactions with care team members and patients. Enter all appropriate scheduling information into the Parkview Health Scheduling system and maintain data integrity in all systems utilized for job functions. Request and identify all necessary records so that they are available for the hospitals for the stated diagnosis and ensure the patient is scheduled with appropriate hospital staff for the diagnosis. Deliver quality performance, service excellence, and adhere to the Parkview Health Standards of Behavior. Education Must be a high school graduate or equivalent with GED. Licensure/Certification Addendums are required for 0153 Nurse Leader, 0249 Registry RN, 0252 Registered Nurse, 0235 Advanced Registered Nurse, and 0236 Expert Registered Nurse. To view addendums, go to the job description page on Parkview’s intranet. Experience Minimum 2 years of experience in a healthcare setting. Windows-based PC skills required. Other Qualifications Mandatory computer keyboard skills; ability to operate standard office machines and equipment such as multi-line phone, calculator, photocopier. Demonstrates basic knowledge and use of internet. Excellent verbal and written communication skills. Professional telephone etiquette, exceptional organizational, listening, time management, and problem-solving skills. Flexibility to implement solutions. Ability to handle multiple tasks with attention to detail; adapt to constant change and work in a stressful environment. Creative and forward-thinking when faced with challenges in conjunction with clinical staff. Preferred medical terminology. #J-18808-Ljbffr