Senior Vice President, Development Operations

Responsibilities Provides strategic leadership for all technical and data strategy functions foundational to the ability of our multi‑channel marketing and philanthropy functions to innovate, scale, and grow our fundraising capabilities. Directs the creation of cutting‑edge operational solutions and data‑forward practices that position Development as a leader in operational excellence within and outside Planned Parenthood. Unifies all development technical and data operations functions into a cohesive, high‑impact division that scales with the organization’s ambitions. Provides data‑strategy and analytics support to the Philanthropy and Federation Fundraising verticals, as well as the overall divisional strategy. Collaborates with the Philanthropy and Federation verticals to lead the enterprise‑wide donor data strategy, ensuring advanced analytics and business intelligence directly inform fundraising, resource allocation, and organizational growth. Builds a culture of exceptional service delivery to fundraising strategists within the Federation and Philanthropy verticals, ensuring timely, accurate, and donor‑centric execution of our fundraising campaigns and data operations at scale within the National office and across the Federation. As a member of the Senior Development Leadership Team, influences strategic decisions across Development in service of a unified Development strategy and models Planned Parenthood’s In This Together values in leading the division. Requirements Minimum Bachelor’s degree required; Advanced degree in Business, Information Systems, or Non‑Profit Management preferred. Minimum 20 years of experience in fundraising operations, with at least 8 years in a senior leadership role within a large, complex non‑profit or corporate environment. Proven track record of managing large‑scale organizational change and process improvement initiatives. Exceptional ability to translate complex data sets into actionable fundraising strategies and clear executive‑level reporting. Leadership experience in master data management, data governance, data operations, data privacy and compliance reporting. Deep expertise in complex marketing or fundraising technical stacks, including CRM systems (e.g., Salesforce), data warehouses, customer data platforms, digital marketing platforms, business intelligence tools, payment processors, and the integration of third‑party fundraising platforms. Strong ability to build alliances with peer leaders and navigate the needs of business units such as Finance and Legal. A systems thinker with a relentless focus on streamlining workflows and establishing rigorous operational standards. A commitment to providing exceptional internal service delivery, viewing the Development Data Operations and Technology team as partners in the success of the frontline fundraisers. A proven track record of leading with empathy during change while navigating challenging or high‑pressure organizational dynamics. Ability to lead a diverse team of passionate fundraising operations professionals and develop talent. A deep commitment to Planned Parenthood’s mission and to an inclusive and equitable work environment. #J-18808-Ljbffr Jobtailor