Customer Service Sales Specialist
Willoughby Industries, Inc.
Enter and maintain quotes in our ERP and filing systems Ensure quotes are accurate and completed in a timely manner Use product knowledge to inform independent sales representatives of pricing, lead times and any additional information needed Responsible for handling product inquiries, providing appropriate solutions and alternatives for customers and independent sales representatives Provide technical product support for independent sales representatives Use Word, Excel, and Adobe Acrobat to create and update documents Provide support to other departments and individuals as needed Other duties as assigned
JOB REQUIREMENTS/SKILLS
Experience working in a technical or industrial organization, providing customer service and inside sales support Plumbing experience/background a plus but not required Ability to provide excellent customer service in person and phone interactions Strong attention to detail Ability to problem solve Ability to adjust priorities and multitask as needed Work efficiently and effectively under pressure with simultaneous deadlinesEDUCATION/EXPERIENCE:
High School Diploma or GED Must possess experience in customer service/inside sales Proficient in Microsoft office products ERP software experiencePHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
Constant sitting Occasional walking, bending, stooping and lifting up to 25 lbs. Will be asked to spend a minimal amount of time in the manufacturing plant Manufacturing plant has high level of noise Must submit to pre-employment drug screening and criminal background checkDESIRED CHARACTERISTICS:
Excellent attendance and punctuality history Make decisions based on experience and available data Require minimal supervision to complete work and meet deadlines Strives to meet or exceed job requirements Ability to maintain a positive working relationship with customers and other employees #J-18808-Ljbffr Willoughby Industries, Inc.Vacancy posted 5 days ago
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