Account Manager

$50,000 – $55,000 per year | Full-Time | In-Office iAppraisal is a growing residential and commercial Appraisal Management Company (AMC) based in Austin, Texas. We are seeking a highly organized and customer‑focused Account Manager to support communication between our lender clients and nationwide appraiser panel throughout the appraisal process. This role is ideal for someone who thrives in a fast‑paced environment, communicates professionally, and enjoys coordinating multiple moving parts while delivering exceptional client service. What You’ll Do Coordinate and assign appraisal orders to our appraiser network Serve as the primary point of communication between lenders and appraisers Provide timely updates throughout the appraisal process Assist with onboarding and registration of appraisers Maintain and manage appraiser exclusionary lists Reconcile completed appraisal orders for weekly accounting turnover Handle incoming and outgoing calls professionally Support daily administrative and operational tasks Help ensure deadlines, compliance standards, and service expectations are consistently met What We’re Looking For Strong organizational skills with exceptional attention to detail Excellent verbal and written communication skills Ability to multitask and prioritize in a deadline‑driven environment Professional demeanor and ability to handle confidential information Self‑starter mentality with strong problem‑solving skills Comfortable working with Microsoft Office Suite, including Outlook, Word, and Excel Real estate, mortgage, appraisal, or AMC industry experience is a plus Customer service experience preferred Qualifications Associate degree preferred 2+ years of customer service or account management experience preferred Compensation Review Compensation and performance will be re‑evaluated after the initial 90‑day introductory period based on performance, growth, and overall fit within the role. Schedule & Location Monday–Friday, 9:00 AM – 6:00 PM In‑office position located in Austin, TX Benefits Health insurance Dental insurance Vision insurance Paid time off If you are dependable, detail‑oriented, and ready to grow with a dynamic company in the real estate industry, we’d love to hear from you. #J-18808-Ljbffr Independent Appraisal Management Company dba iappraisal