Help Desk Analyst
Collabera
Job Description Position Details: Location: Ashburn, VA & Highlands Ranch, CO Duration: 1 year Interview: Phone and In-person interviews # of Positions: 1 Entry/First Level Network Monitoring and Support for ATM Network Provide L1 technical support for Online Payment Giant Inc.’s commercial ATM (Automatic Teller Machines) systems. This includes troubleshooting various common issues experienced with network connectivity to ATM systems at client sites, following documented support procedures ensuring the highest quality of service delivery. Responsibilities: Answer incoming calls on the Online Payment Giant Operation Command Center toll free number for ATM support. Provide basic routine troubleshooting for Online Payment Giant Inc.’s commercial ATM (Automatic Teller Machines) systems, in the resolution of incidents. Liaison with L2 support groups in the resolution of incidents for more complex, unfamiliar issues. Track and update all incidents in the incident management system, ensuring that documentation is thorough, accurate and meets ticket quality standards. Monitor and address events presented via standard alerting utilizing a variety of hardware and software tools and techniques. Coordinate and communicate with Telco carriers to resolve circuit related failures. Support activities related to scheduled change or maintenance projects. Qualifications Qualifications: Associate degree in technology discipline or equivalent experience; typically requires a minimum of 1-2 years of experience in a technical customer support/helpdesk environment. Demonstrated analytical abilities in independently resolving routine problems within technical areas of responsibility. Uses sound judgment in determining priorities and enlisting support of others to prevent compromises to the quality of service delivery. Motivated team member with abilities to influence others in collaborative and innovative initiatives. MS Office Proficiency. Experience with BMC Remedy, Tivoli NetCool monitoring, and Tandem mainframe a plus. ITIL foundation certification a plus. CCNA certification a plus. Experience with MS SharePoint 2007, 2010 or 2013 a plus. Additional Information Additional Details: Position will be located in Ashburn, Virgina (OCE) for day shift schedule of (8:00am - 8:30pm ET) shift work with flexibility. #J-18808-Ljbffr Collabera
- Job Title IT Specialist 1/IT Support Assistant, 2 Job Description The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore...SuggestedFull timeLocal areaRelocation
Telos Corporation
Ashburn, VA18 hours ago - ...IT Help Desk Specialist Rapid Strategy is seeking an experienced IT Help Desk Specialist to support a federal customer in Washington, DC. This position provides advanced Tier II desktop support across Windows, macOS, and mobile platforms while supporting enterprise...SuggestedPermanent employmentCasual workH1bWork at officeMonday to Friday
Rapid Strategy
Ashburn, VA2 days ago - ...cloud platform to fit your needs, including your own.Job DescriptionJob description We are looking for a passionate Geospatial Data Analyst who is hands on with PostgresSQL and PostGIS along with Google Maps API. Certification would be a bonus. Primary role will be...Suggested
$80k
...of Microsoft, cloud, network and infrastructure environments. You will handle escalated support issues, assist with project work and help maintain reliable IT environments for small and mid-sized businesses. Responsibilities Provide Tier 2 support for desktops,...SuggestedPermanent employmentFull timeContract workWork at officeAris Search
Ashburn, VA2 days ago$108.89k - $159.29k
Overview Accepting applications Open & closing dates Opening and closing dates06/16/2021 to 06/30/2021 Service Competitive Pay scale & grade GS 14 Salary $108,885 to $159,286 per yearFirst time hires to the federal government typically start at the beginning...SuggestedPermanent employmentFull timeTemporary workFor contractorsWork at officeRemote workOverseasNight shift$60k - $75k
...the cost of IT ownership. We provide executive-level, white-glove support. Opening Solvere One has an open position for a Help Desk Technician, Tier 2, to provide support from our Dulles, Virginia headquarters. The duties of the position include fielding incidents...Full timeWork at officeLocal areaRemote workSolvere One/HouseCall
Sterling, VA3 days ago$20 - $24 per hour
DCO Technician Duration: 6-month contract (potential extension/conversion) Location: Sterling, VA Pay Range: $20 - $24/hr Day to Day Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone...Contract workTemporary workImmediate startComputer/IT Services
Sterling, VA1 day ago- ...Job Title : End User Support Analyst I (Data Stewardship & MDM Focus) Location : Ashburn, VA || Annapolis Junction, MD || Dallas, TX || Basking Ridge, NJ (Exceptional candidates may be considered from other locations) Work Model : Hybrid (2 days onsite per...Remote work2 days per week
The Judge Group
Ashburn, VA2 days ago $100k - $150k
Coupa Technical Specialist – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established ...Full timeH1bLocal areaImmediate startRemote workVisa sponsorshipBright Vision Technologies
Ashburn, VA3 days ago- ...Help Desk Specialist I (Tier 1 Support) – Remote Flexibility | 24/7 Operations Join a fast-paced technical support team delivering critical frontline assistance to external users in a 24/7/365 environment. This role serves as the first point of contact for customers...Work at officeRemote workNight shiftRotating shift
TEEMA Solutions Group
Ashburn, VA18 hours ago - About M.C. Dean M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities...For contractors
M.C. Dean, Inc.
Ashburn, VA2 days ago - Job Description: As a Tier 2 Helpdesk Support team member, you'll play a pivotal role in providing advanced technical assistance and support to resolve complex issues related to computer systems, software, and networks within our organization. Your expertise...Work at officeNight shift
Vets Hired
Sterling, VA3 days ago - ...cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist... ...around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response...ApprenticeshipWorldwideShift work
US Navy
Ashburn, VA18 hours ago $40k - $60k
IT Asset Management Specialist We are looking for a full-time IT asset management specialist who are positive, motivated, reliable, open to constructive feedback, able to take directions, willing to follow our procedures, and responsible for planning, scheduling, and...Full timeWork experience placementFlexible hoursAfternoon shiftAsiacom Americas
Sterling, VA3 days ago$90k - $180k
...the country. Job DescriptionSenior Technical Business Systems Analysts (BSAs) at CapTech work side-by-side with business and technical... ...requirements, partnering closely with architects and engineers, and helping teams navigate complex systems, integrations, and data...Temporary workWork at officeRemote workVisa sponsorshipWork visaFlexible hours$30 - $35 per hour
NRI North America is looking for a qualified IT Technical Support Engineer that will be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities. This role focuses on hands-on device preparation, imaging,...Full timeTemporary workWork at officeRemote workFlexible hours$77k - $163k
...the intelligence community, defense, civil, and commercial markets.Nightwing is looking to fill an Information Review and Release Analyst position, with a flexible work schedule, located in the Tysons, VA area, in support of a dynamic fast paced business office on the...Full timeWork at officeFlexible hours$77k - $163k
...customers in the intelligence community, defense, civil, and commercial markets.Nightwing seeks a full-timeInformation Review and Release Analyst for our Ft. Meade, Maryland client in support of a dynamic Intelligence Community office offering a flexible work schedule. The...Full timeFor contractorsWork at officeFlexible hours$77k - $163k
...the intelligence community, defense, civil, and commercial markets.Nightwing is seeking a full-time Information Review and Release Analyst in the Herndon, VA area to support a dynamic Intelligence Community-customer, in a fast-paced environment. Communication and the ability...Full timeFlexible hours$24.04 - $28.85 per hour
...based on your skills and experience — talk with your recruiter to learn more. Base pay range $24.04/hr - $28.85/hr Job Overview The Help Desk Specialist will be responsible for ensuring that documentation aligns with the highest quality standards while providing effective...Full timeRemote work- Data Center Support Technician Atlantic.Net is a market-leading Cloud Services company that is recognized for providing exceptional business hosting service, simplifying complex technologies, and building a brand that businesses trust since 1994. Specializing in ...Flexible hoursShift workNight shiftDay shiftAfternoon shift
Atlantic.Net
Ashburn, VA10 hours ago $30 - $40 per hour
...and remote technical support that keeps the business running smoothly. If you thrive in a fast‑paced environment, genuinely enjoy helping people, and want to make a real impact through technology, this is the opportunity for you. As part of our process after applying,...Contract workLocal areaRemote workVisa sponsorshipIrvine Technology
Sterling, VA18 hours ago$86.6k - $181.8k
Job Title: Continuous Service Improvement Management AnalystJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *The Opportunity...Contract workWork experience placementLocal areaFlexible hours$86.6k - $181.8k
...Up to 10%Type of Travel: Local* * *The Opportunity: We are seeking a detail-oriented and analytical Risks, Issues, and Opportunity Analyst to support our organization's risk management, issue resolution, and opportunity identification processes. This role will be responsible...Contract workWork experience placementLocal areaFlexible hours$86.6k - $181.8k
...Continental US* * *The Opportunity:CACI is seeking an experienced and highly motivated Network Service Provider Performance Management analyst. This candidate should have 5 or more years of service operations and delivery management experience in a network service provider...Contract workWork experience placementImmediate startFlexible hours- Location: Sterling, Virginia, USAJob Number: R0121067Systems Configuration Analyst, SeniorKey Role:Provide configuration services for manufacturing operations and processes to meet business needs and requirements. Apply advanced consulting skills or extensive technical...
$81.5k - $138.55k
...applying your passion for meaningful work and intellectual rigor to help solve some of today’s most important challenges. Our employees... ...growth. We are seeking a versatile Senior Technical Business Analyst who can independently lead small to mid-sized projects from concept...Full timeContract workWork experience placementLocal areaRemote workFlexible hours$80k - $140k
Senior Technical Business Analyst, #1078Requirements Analysis • Technical Documentation • Client and Development Team SupportClearanceU.... ...clear, actionable requirements and documentation. Your work will help the team deliver accurate, effective solutions that meet or...Remote workFlexible hours- The Senior Technical Compliance Analyst is an integral team member of the QTS Security Risk & Compliance Team and reports to the Manager, Information Security Compliance & Risk. QTS has adopted a risk-based approach to security risk and compliance, and this role is responsible...Full time
- ...Data Analyst Immediate need for a Data Analyst for a position in the IT industry. This is a 06+ month contract opportunity with long-term potential located in Ashburn, VA. Please review the job description below: Key Responsibilities and Technology Experience:...Contract workImmediate start
Pyramid Consulting
Ashburn, VA4 days ago
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