Senior Help Desk Technician (Tier II) - 24x7 Remote Support
Aretec, Inc.
- Remote job
Aretec, Inc. is looking for a Help Desk Specialist II (Tier 2 – Advanced Support) to provide technical assistance to Customs and Border Protection’s Technology Service Desk. The role involves troubleshooting complex technical issues, with a strong focus on remote support for various systems including Windows and mobile devices. The ideal candidate should have at least 2 years of experience and be ready for rotating shifts, including nights and weekends. The position offers primarily remote work, provided the candidate resides near one of the specified locations. #J-18808-Ljbffr Aretec, Inc.
- ...Aretec, Inc. is looking for a Help Desk Specialist II (Tier 2 – Advanced Support) to provide technical assistance to Customs and Border Protection’s Technology... ...complex technical issues, with a strong focus on remote support for various systems including Windows and mobile...Remote workSeniorNight shiftRotating shift
- Total Force Alliance, LLC is seeking a Senior Help Desk Analyst (Tier II) to provide advanced support for users, systems, and cloud services in a 100% remote, high-availability enterprise environment. You will escalate, troubleshoot, and coordinate with multiple teams...Remote jobSenior
- ...CELESTIAL INNOVATIONS GROUP LLC in Washington, DC is seeking a Tier II Help Desk Computer Specialist to provide advanced troubleshooting and support for desktop systems in a federal environment. The ideal candidate will have at least 3 years of experience with Windows...Remote workWork from homeFlexible hours
$21.63 - $31.25 per hour
...has a direct hire opportunity for a Help Desk Technician Tier II. Our client is a leader in logistics... ...This role provides tier-1 and tier-2 support to employees across corporate and warehouse... ...levels and supports both onsite and remote users. Responsibilities Provide tier-...Remote workHourly payShift work- ...Tier II Help Desk / Systems AdministratorAs a Tier II Help Desk / Systems Administrator... ...provide advanced technical support to enterprise users by... ...support users worldwide through remote support technologies while mentoring junior technicians and helping maintain operational...Remote workWorldwideMonday to Friday
- BMA is seeking a Help Desk Specialist/ Desktop Support Administrator (Tier II) to support the AMPS contract in a remote capacity. The role focuses on incident management, end-user support, and coordination with Tier 1 through 3 teams to ensure enterprise situational awareness...Remote jobContract workWork at office
- ...Job Description Job Description Support Technician II (Tier 2) Bakersfield, CA We’re growing and... ...Proven experience in a desktop support or help desk Tier 2 role • Strong... ...troubleshooting • Familiarity with remote support tools and common office...Remote workWork at office
- ...Overview The Tier 2 Technician is a critical role within our... ...advanced technical support and troubleshooting services... ...patch management, and remote troubleshooting.... ...Mentoring Tier I and Tier II technicians and... ...Escalation of tickets to a Senior Engineer after the initial...Remote workFull timeWork at office
- ...While we’re not actively hiring for a Tier II Deskside Support Technician at this moment, we’re always excited... ...Are you detailed oriented? Like to help solve complex technical issues? If so... ...resolution for off-site computers through remote desktop connection and/or travel to...Remote workWork at officeLocal areaMonday to FridayShift workWeekend work
- The SPO & SharePoint SE Tier II Support Technician provides critical technical support, light administration... ...blockages and issues.Manage help desk ticket queues (e.g., ServiceNow, JIRA... ...organization.Ability to work effectively in a remote/home-office environment across...Remote workFull timeFor contractorsFor subcontractorWork at officeHome office
- Inserso is seeking Network Support Technicians to support DHS customers worldwide, delivering onsite and remote Tier II IT support to minimize downtime. The role includes handling hardware, software, networking, cloud services, and related IT issues in a fast-paced environment...Remote jobWorldwide
$29.43 - $34.83 per hour
...Start Provide advanced technical support for complex electro-mechanical,... ...environments. Responsibilities Provide Tier II/III technical support to field engineers, technicians, and product support teams for... ...Microsoft Terminal Server / Remote Services HBSS, Anti-Virus, and...Remote work- ...looking for a driven and client-focused Tier 2 Service Technician to join our Operations team. This... ...escalation point for client support issues while helping maintain the high standards and “White... ...firewalls, access points, and remote access solutions Assist with deployments...Remote work
- Employment Type Full Time Department Help Desk Job Summary CGS seeks a Senior Help Desk Technician to fulfill the requirements of... ...1 & 2 Help Desk (PC Assist) support services to end users consisting... ...installation/troubleshooting/support Remote User setup/support/...Remote workSeniorFull timeFor contractorsWork at officeFlexible hours
$30.37 - $37.39 per hour
...Help Desk Support Technician, Tier II (Onsite, Stamford, CT) Department: Help Desk Employment Type: Full Time Location: Stamford, CT Compensation: $30.37 - $37.39 / hour Description Internal Title: Technical Support Analyst, Tier II The primary...Full timeTemporary workWork at officeImmediate startMonday to FridayFlexible hours$33.65 per hour
Zones, LLC is looking for a Help Desk Analyst II in Dallas, TX, to address user issues and maintain... ...troubleshoot hardware and software and assist remote workers with equipment management. The... ...Degree and 2+ years in technical support, along with strong problem-solving skills...Remote work- KeenLogic in Alexandria, VA seeks a Tier II Help Desk Analyst for onsite, full-time work. You will provide hardware and software support for Windows and Apple devices, manage incidents... ...customers in person, by phone, or remotely. You will image and deploy workstations...Remote workFull time
- Empower AI is seeking a Tier II Deskside Technician (Senior) to provide advanced systems analysis and primary escalation for complex workstation issues... ...in a DoD environment. The candidate will support 24x7 coverage, coordinate with security teams, and lead deployment...Senior
$28 - $32 per hour
...oriented and proactive Technical Support Specialist to join our IT... ...Identity & Access Management (Tier 1/2) Perform password resets... ...Experience: 3+ years in a Help Desk, Service Desk, Desktop Support... ...Coordinator role (both in-person and remote) Hardware: Experience with...Remote workHourly payTemporary workWork at office- Summary Help Desk Technician II Melbourne, FL Are you ready to enhance... ...& Operations Support (MIOS) could be the place... ...user(s). Provide tier 1 support to end users... .... Provide local and remote Technical Support Services... ...‑level employees to senior leaders, we believe...Remote workContract workWork at officeLocal areaFlexible hours
- ...Description THE ROLE The Help Desk Technician II is responsible for delivering a high level of client support through technical... ...service. Most work is handled remotely from our Dawsonville office,... ...technicians who've mastered Tier 1/2 support take on greater...Remote workFull timeWork at officeLocal areaMonday to FridayNight shiftWeekend workDay shiftAfternoon shiftEarly shift
- Inserso Corporation seeks a Network Support Technician (Temporary) in Phoenix, AZ to deliver Tier 2 IT support for DHS customers worldwide. The role covers onsite and remote services, including LAN and device support, server configurations, backups, and reporting. The position...Remote workTemporary workWorldwide
- Koniag Government Services, a subsidiary of Koniag, is seeking a Tier II Help Desk Technician in Arlington, VA. The role requires an active Secret clearance and at least 2 years of help desk experience to troubleshoot, configure, and install software on a variety of devices...
- ...Actemium is seeking a highly skilled and motivated Senior Help Desk Technician to join our dynamic IT team. As a key player in our organization, you will be responsible for delivering top-tier technical support, ensuring the seamless operation of our company's IT infrastructure...Remote workSeniorPermanent employmentWork from home
$30 - $35 per hour
...health ABOUT THE JOB The Senior Help Desk Tech provides advanced technical support for hardware, software... ...problem resolution. The Senior Technician serves as an escalation point for... ...cause. Collaborating with Tier 1 technicians to provide guidance...Remote workSenior- ...Job Description Job Description Help Desk Specialist II Task 3: TSD Advanced Support (Tier II) Ashburn, VA / Orlando, FL / San Antonio, TX - Primarily remote, within commuting distance Rotating shifts, 24x7x365 coverage required BILINGUAL HIGHLY PREFERRED...Remote workWork at officeRotating shift
- Senior Technical Support AnalystSenior Technical Support Analysts at GCS are expected to have and maintain... .... This is not your typical corporate help desk. We support hundreds of organizations... ...and Office 365 Administration.Provide remote technical support to customers calling...Remote workSeniorWork at officeFlexible hours
- ...Goldbelt, Inc. is seeking a Service Center Technician II to provide Tier II IT support for DOI/IA related services. You will log incidents, respond to... ...Experience with Windows environments, incident management, and remote troubleshooting is preferred. The role emphasizes...Remote work
- ...are currently seeking an experienced Senior Help Desk Support Specialist to be a key resource on a technical... ...in person, via telephone or from remote location. May provide assistance... ...requests that have been escalated by lower tiers. Support will be provided onsite,...Remote workSeniorWork experience placementLocal area
$32 - $40 per hour
...OF RESPONSIBILITIES A Senior Help Desk Technician bridges the gap between complex... ...across both on-site and remote client environments. This... ...this role is responsible for supporting existing client technology... ...the escalation point for all Tier 1/Tier 2 technical issues...Remote workSeniorHourly payWork at officeImmediate start
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