Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Help Desk Technician (Tier II) - 24x7 Remote Support

Aretec, Inc.

Ashburn, VA
  • Remote job

Aretec, Inc. is looking for a Help Desk Specialist II (Tier 2 – Advanced Support) to provide technical assistance to Customs and Border Protection’s Technology Service Desk. The role involves troubleshooting complex technical issues, with a strong focus on remote support for various systems including Windows and mobile devices. The ideal candidate should have at least 2 years of experience and be ready for rotating shifts, including nights and weekends. The position offers primarily remote work, provided the candidate resides near one of the specified locations. #J-18808-Ljbffr Aretec, Inc.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Help Desk Technician (Tier II) - 24x7 Remote Support in Ashburn, VA vacancy
  •  ...CELESTIAL INNOVATIONS GROUP LLC in Washington, DC is seeking a Tier II Help Desk Computer Specialist to provide advanced troubleshooting and support for desktop systems in a federal environment. The ideal candidate will have at least 3 years of experience with Windows... 
    Remote work
    Work from home
    Flexible hours

    CELESTIAL INNOVATIONS GROUP LLC

    Washington DC
    3 days ago
  • $21.63 - $31.25 per hour

     ...has a direct hire opportunity for a Help Desk Technician Tier II. Our client is a leader in logistics...  ...This role provides tier-1 and tier-2 support to employees across corporate and warehouse...  ...levels and supports both onsite and remote users. Responsibilities Provide tier-... 
    Remote work
    Hourly pay
    Shift work

    Beyond TalentEdge

    Rochester, NY
    2 days ago
  •  ...Senior Help Desk Technician II Employment Type: Full Time CGS seeks a Senior Help Desk Technician...  ...of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior...  .../troubleshooting/support Remote User setup/support/troubleshooting... 
    Remote work
    Senior
    Full time
    For contractors
    Work at office
    Flexible hours

    Contact Government Services LLC

    Atlanta, GA
    5 days ago
  •  ...seeking to hire a talented Tier II Service Desk Technician for an exciting, full-time,...  ...week (Tuesdays/Thursdays). Remote work/work from home is available...  ...service desk and technical support by resolving complex...  ...software architects. We strive to help clients maintain their... 
    Remote work
    Full time
    Contract work
    Temporary work
    Work experience placement
    Local area
    Work from home
    Monday to Friday
    Shift work
    2 days per week
    3 days per week

    Cybersecurity First Friday, LLC

    Colorado Springs, CO
    2 days ago
  • $60k - $65k

     ...Overview The Technical IT Support Specialist, Associate is...  ...for providing Tier 2 IT support to end-users...  ...in-person support, and remote assistance. The specialist...  ...escalate outside the Service Desk according to service level...  ..., providing training to help drive success, with... 
    Remote work
    Temporary work
    Work experience placement
    Flexible hours

    DLH Corporation

    Bethesda, MD
    4 days ago
  •  ...As a Tier II Help Desk / Systems Administrator, you will provide advanced technical support to enterprise users by diagnosing, troubleshooting, and...  ...support users worldwide through remote support technologies while mentoring junior technicians and helping maintain... 
    Remote work
    Full time
    Worldwide
    Monday to Friday
    Shift work

    Omniscius Consulting

    Annapolis, MD
    5 days ago
  • iPower Technologies seeks a Tier 3 Helpdesk Technician to provide in-house, on-site and remote support for a growing client base from our Brooklyn office. The role emphasizes...  ...responsibilities include escalation from Tier I/II, hardware/software troubleshooting, system... 
    Remote work
    Senior
    Work at office

    Tgipower Llc

    New York, NY
    10 hours ago
  • $24.02 - $26.44 per hour

     ...HELP DESK TIER III TECHNICIAN – HYBRID (after training) Location: Silver Spring, MD...  ...deliver technology and mission support services that help...  ...conferencing systems) Utilize remote support tools (e.g., BeyondTrust...  ...IT support in a Tier II/III environment Strong experience... 
    Remote work
    Hourly pay
    Full time
    Work at office
    Local area

    Reston Consulting Group

    Silver Spring, MD
    2 days ago
  •  ...Description Overview The Tier 2 Technician is a critical role...  ...advanced technical support and troubleshooting services...  ...patch management, and remote troubleshooting....  ...Mentoring Tier I and Tier II technicians and...  ...Escalation of tickets to a Senior Engineer after the... 
    Remote work
    Work at office

    Lyons HR, LLC

    Birmingham, AL
    14 days ago
  •  ...is looking for a Technical Support Specialist (Tier II) to join our team. Tier II specialists act as our senior technical detectives—taking...  ...issues to resolution while helping uplift our Tier I team. What...  ...alternating bi-weekly between remote and in-office. Fridays will... 
    Remote work
    Work at office
    Immediate start
    Home office
    Flexible hours

    CallRail

    Atlanta, GA
    6 days ago
  • $22.5 - $24.04 per hour

     ...government clients. The Opportunity RCG is seeking a Help Desk Specialist II (Tier II) to support an ongoing federal contract in Silver Spring, Maryland...  ...desktop hardware and software. ~Provide desk-side, remote, phone, chat, and email support to end users. ~... 
    Remote work
    Hourly pay
    Ongoing contract
    Permanent employment
    Full time
    Work at office

    Reston Consulting Group Inc

    Silver Spring, MD
    11 hours ago
  •  ...Role Title:  Tier II Technical Support Specialist  Department: Customer Support...  ...Sunday–Wednesday, with remote work on Fridays (off Thursday...  ...ZIMBIS for dental practices, we help healthcare providers reduce...  .... OTHER FUNCTIONS: Technician dispatch management.... 
    Remote work
    Full time
    Work at office
    Local area
    Worldwide
    Relocation package
    Monday to Friday
    Flexible hours
    Shift work
    Night shift
    Rotating shift

    Mashura LLC

    Scottsdale, AZ
    2 days ago
  •  ...Job Summary Senior Technical Support Analysts at GCS are expected to have and...  ...not your typical corporate help desk. We support hundreds of...  ...Administration. Provide remote technical support to customers...  ...Technical Knowledge Technicians are expected to have intermediate... 
    Remote work
    Senior
    Work at office
    Work from home
    Flexible hours

    GCS Technologies

    Austin, TX
    2 days ago
  •  ...Job Description Job Description Help Desk Specialist II Task 3: TSD Advanced Support (Tier II) Ashburn, VA / Orlando, FL / San Antonio, TX - Primarily remote, within commuting distance Rotating shifts, 24x7x365 coverage required BILINGUAL HIGHLY PREFERRED... 
    Remote work
    Work at office
    Rotating shift

    TEEMA

    Orlando, FL
    4 days ago
  • $27.37 - $30.33 per hour

     ...Senior Help Desk Technician This is an on-site position based in Culver City,...  ...to as Help Desk Technician II), you will deliver exceptional customer service while supporting staff, help desk technicians...  ...Provides iPad, laptop, and remote user support. Works with... 
    Remote work
    Senior
    Hourly pay
    Work at office

    Didi Hirsch Mental Health

    Los Angeles, CA
    5 days ago
  •  ...seeking an experienced, customer-focused Senior Help Desk Technician to support our Corporate Office, Costa Vida...  ...issues that cannot be resolved by Tier 1 support staff. Troubleshoot and...  ...peripheral device issues. Provide remote and onsite technical support for corporate... 
    Remote work
    Senior
    Work at office
    Night shift

    Costa Vida

    Pleasant Grove, UT
    9 hours ago
  •  ...Overview SENIOR HELP DESK TECHNICIAN (BHAK): Bowhead iscurrently seeking/searching...  ...for offering comprehensive support through in-person...  ...to clients both on-site and remote relating to company managed...  ...as an escalation point to Tier 1 group regarding any application... 
    Remote work
    Senior
    Full time
    Contract work
    Temporary work
    Part time
    For contractors
    Work at office
    Relocation

    UIC Government Services and the Bowhead Family of Companies

    Anchorage, AK
    9 hours ago
  • $75k - $90k

    Responsibilities/Tasks: Solve Tier 1 & Tier 2 tickets....  ...for complex service desk tickets. Diagnose and resolve...  ..., DNS, DHCP issues). Support job sites and field users (remote + occasional onsite)....  ...effectively alongside Level 1 technicians, senior engineers, and cross-... 
    Remote work
    Senior
    Full time

    Hermanson Company

    Kent, WA
    20 hours ago
  •  ...Job Description Network Support Technician Senior – TS/SCI required. Advance how our customers operate while you advance your career...  ...degraded system performance. Collaborate: Provide Tier I and Tier II support at remote field and garrison sites, working alongside team... 
    Remote work
    Senior
    Contract work
    Temporary work
    For contractors
    Local area
    Flexible hours

    General Dynamics Information Technology

    Fort Worth, TX
    1 day ago
  •  ...The University of Cincinnati is seeking a frontline IT support specialist who will serve as the single point of contact for IT incidents...  ...within the UC community. You will diagnose issues, provide remote Tier 1 guidance, and escalate complex problems to subject matter... 
    Remote work

    University of Cincinnati

    Cincinnati, OH
    5 days ago
  •  ...Job title: Tier 1 Help Desk Technician Classification: Exempt Reports to: Director of Enterprise...  ...Birmingham, AL Job overview: Supports technology across retail locations,...  ...systems, and any other in-store and remote data collection technology. Answer... 
    Remote work
    Home office
    Weekend work

    Brook Valley Management, Inc.

    Birmingham, AL
    4 days ago
  • $55k

    The Clinical Support Specialist provides clinical demonstration, instruction...  ...products and … Full-time Tier II Technical Support Specialist...  ...for everyone. We offe… Remote Full-time We are seeking...  ...we offer generous benefits to help you achieve your goals.... 
    Remote work
    Hourly pay
    Full time
    Contract work
    Temporary work
    Part time
    Work at office
    Work from home
    Monday to Friday
    Shift work

    Mashura LLC

    Scottsdale, AZ
    3 days ago
  • $62.5k - $70k

     ...colleagues. About the Position The Help Desk Technician II serves as the single point of contact...  ...issues, providing day-to-day support through tickets, phone calls, and walk...  ...common tasks such as VPN, MFA, and secure remote access. Log, track, and update support... 
    Remote work
    Temporary work
    Monday to Friday
    Shift work

    Health System Service

    Niagara Falls, NY
    1 day ago
  • $51k - $82k

     ...security organization in San Antonio, Texas, seeks a Call Center Service Representative 4. The role includes providing Tier I and II technical support, managing client requests, and maintaining network diagrams. Candidates should have 4-5 years IM/IT support experience,... 
    Senior

    Peraton

    San Antonio, TX
    2 days ago
  • $40k - $47k

     ...responsive, high-quality support — not locked in by a...  ...a Helpdesk Support II Technician to join our technical...  ...Helpdesk Coordinator and our senior technicians — you'll...  ...who’s outgrown pure Tier 1 work and wants to build...  ...call. Resolve issues remotely on first contact... 
    Remote work
    Contract work
    Work at office

    Socket

    Florida, NY
    4 days ago
  •  ...Service Desk Technician The Service Desk Technician is a key member of Trew's IT team, serving...  ...This role provides hands-on technical support — including ticket resolution, laptop...  ...initiatives as directed Performing remote troubleshooting using diagnostic tools... 
    Remote work
    Work at office

    Trew LLC

    West Chester, Butler County, OH
    3 days ago
  •  ...Summary The Technical Support Representative II provides advanced technical...  ...primary escalation point for Tier I representatives. This...  ...service activities with field technicians and subcontractors, and...  ...Responsibilities Provide advanced remote technical support for... 
    Remote work
    For subcontractor
    Work at office

    Acadian Total Security

    Lafayette, LA
    9 hours ago
  • $25 - $36 per hour

     ...Day Improvements - IT Service Desk Analyst II (Onsite - Somerset, New...  ...by Great Day Improvements and support enterprise Service Desk operations...  ...a key escalation point for Tier I, ensuring ticket quality, guiding...  ...device setups through both remote and on-site support.... 
    Remote work
    Hourly pay
    Permanent employment

    Great Day Improvements

    New York, NY
    2 days ago
  • $29.65 per hour

     ...Title : IT Support Technician II Location: Englewood, CO Duration: 12-Month Contract to...  ...Key Responsibilities Provide Tier I/II technical support for hardware, software...  ...business and user requirements. Support remote users and troubleshoot VPN and secure... 
    Remote work
    Contract work
    Work at office

    The Judge Group

    Englewood, CO
    3 days ago
  • $29.52 per hour

     ...Summary Tier 1 Helpdesk Analyst Arlington,...  ...Intelligence & Operations Support (MIOS) could be the...  ...seeking a Tier 1 Help Desk Analyst to help...  ...level employees to senior leaders, we believe...  ...Provide local and remote Technical Support Services...  ...DoD IAT Level II Certification is... 
    Remote work
    Work at office
    Local area

    Chenega Corporation

    Arlington, VA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Help Desk Technician (Tier II) - 24x7 Remote Support. Be the first to apply!