Senior Help Desk Technician (Tier II) - 24x7 Remote Support
Aretec, Inc.
- Remote job
Aretec, Inc. is looking for a Help Desk Specialist II (Tier 2 – Advanced Support) to provide technical assistance to Customs and Border Protection’s Technology Service Desk. The role involves troubleshooting complex technical issues, with a strong focus on remote support for various systems including Windows and mobile devices. The ideal candidate should have at least 2 years of experience and be ready for rotating shifts, including nights and weekends. The position offers primarily remote work, provided the candidate resides near one of the specified locations. #J-18808-Ljbffr Aretec, Inc.
- ...CELESTIAL INNOVATIONS GROUP LLC in Washington, DC is seeking a Tier II Help Desk Computer Specialist to provide advanced troubleshooting and support for desktop systems in a federal environment. The ideal candidate will have at least 3 years of experience with Windows...Remote workWork from homeFlexible hours
$21.63 - $31.25 per hour
...has a direct hire opportunity for a Help Desk Technician Tier II. Our client is a leader in logistics... ...This role provides tier-1 and tier-2 support to employees across corporate and warehouse... ...levels and supports both onsite and remote users. Responsibilities Provide tier-...Remote workHourly payShift work- ...Senior Help Desk Technician II Employment Type: Full Time CGS seeks a Senior Help Desk Technician... ...of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior... .../troubleshooting/support Remote User setup/support/troubleshooting...Remote workSeniorFull timeFor contractorsWork at officeFlexible hours
- ...seeking to hire a talented Tier II Service Desk Technician for an exciting, full-time,... ...week (Tuesdays/Thursdays). Remote work/work from home is available... ...service desk and technical support by resolving complex... ...software architects. We strive to help clients maintain their...Remote workFull timeContract workTemporary workWork experience placementLocal areaWork from homeMonday to FridayShift work2 days per week3 days per week
$60k - $65k
...Overview The Technical IT Support Specialist, Associate is... ...for providing Tier 2 IT support to end-users... ...in-person support, and remote assistance. The specialist... ...escalate outside the Service Desk according to service level... ..., providing training to help drive success, with...Remote workTemporary workWork experience placementFlexible hours- ...As a Tier II Help Desk / Systems Administrator, you will provide advanced technical support to enterprise users by diagnosing, troubleshooting, and... ...support users worldwide through remote support technologies while mentoring junior technicians and helping maintain...Remote workFull timeWorldwideMonday to FridayShift work
- iPower Technologies seeks a Tier 3 Helpdesk Technician to provide in-house, on-site and remote support for a growing client base from our Brooklyn office. The role emphasizes... ...responsibilities include escalation from Tier I/II, hardware/software troubleshooting, system...Remote workSeniorWork at office
$24.02 - $26.44 per hour
...HELP DESK TIER III TECHNICIAN – HYBRID (after training) Location: Silver Spring, MD... ...deliver technology and mission support services that help... ...conferencing systems) Utilize remote support tools (e.g., BeyondTrust... ...IT support in a Tier II/III environment Strong experience...Remote workHourly payFull timeWork at officeLocal area- ...Description Overview The Tier 2 Technician is a critical role... ...advanced technical support and troubleshooting services... ...patch management, and remote troubleshooting.... ...Mentoring Tier I and Tier II technicians and... ...Escalation of tickets to a Senior Engineer after the...Remote workWork at office
- ...is looking for a Technical Support Specialist (Tier II) to join our team. Tier II specialists act as our senior technical detectives—taking... ...issues to resolution while helping uplift our Tier I team. What... ...alternating bi-weekly between remote and in-office. Fridays will...Remote workWork at officeImmediate startHome officeFlexible hours
$22.5 - $24.04 per hour
...government clients. The Opportunity RCG is seeking a Help Desk Specialist II (Tier II) to support an ongoing federal contract in Silver Spring, Maryland... ...desktop hardware and software. ~Provide desk-side, remote, phone, chat, and email support to end users. ~...Remote workHourly payOngoing contractPermanent employmentFull timeWork at office- ...Role Title: Tier II Technical Support Specialist Department: Customer Support... ...Sunday–Wednesday, with remote work on Fridays (off Thursday... ...ZIMBIS for dental practices, we help healthcare providers reduce... .... OTHER FUNCTIONS: Technician dispatch management....Remote workFull timeWork at officeLocal areaWorldwideRelocation packageMonday to FridayFlexible hoursShift workNight shiftRotating shift
- ...Job Summary Senior Technical Support Analysts at GCS are expected to have and... ...not your typical corporate help desk. We support hundreds of... ...Administration. Provide remote technical support to customers... ...Technical Knowledge Technicians are expected to have intermediate...Remote workSeniorWork at officeWork from homeFlexible hours
- ...Job Description Job Description Help Desk Specialist II Task 3: TSD Advanced Support (Tier II) Ashburn, VA / Orlando, FL / San Antonio, TX - Primarily remote, within commuting distance Rotating shifts, 24x7x365 coverage required BILINGUAL HIGHLY PREFERRED...Remote workWork at officeRotating shift
$27.37 - $30.33 per hour
...Senior Help Desk Technician This is an on-site position based in Culver City,... ...to as Help Desk Technician II), you will deliver exceptional customer service while supporting staff, help desk technicians... ...Provides iPad, laptop, and remote user support. Works with...Remote workSeniorHourly payWork at office- ...seeking an experienced, customer-focused Senior Help Desk Technician to support our Corporate Office, Costa Vida... ...issues that cannot be resolved by Tier 1 support staff. Troubleshoot and... ...peripheral device issues. Provide remote and onsite technical support for corporate...Remote workSeniorWork at officeNight shift
- ...Overview SENIOR HELP DESK TECHNICIAN (BHAK): Bowhead iscurrently seeking/searching... ...for offering comprehensive support through in-person... ...to clients both on-site and remote relating to company managed... ...as an escalation point to Tier 1 group regarding any application...Remote workSeniorFull timeContract workTemporary workPart timeFor contractorsWork at officeRelocation
$75k - $90k
Responsibilities/Tasks: Solve Tier 1 & Tier 2 tickets.... ...for complex service desk tickets. Diagnose and resolve... ..., DNS, DHCP issues). Support job sites and field users (remote + occasional onsite).... ...effectively alongside Level 1 technicians, senior engineers, and cross-...Remote workSeniorFull time- ...Job Description Network Support Technician Senior – TS/SCI required. Advance how our customers operate while you advance your career... ...degraded system performance. Collaborate: Provide Tier I and Tier II support at remote field and garrison sites, working alongside team...Remote workSeniorContract workTemporary workFor contractorsLocal areaFlexible hours
- ...The University of Cincinnati is seeking a frontline IT support specialist who will serve as the single point of contact for IT incidents... ...within the UC community. You will diagnose issues, provide remote Tier 1 guidance, and escalate complex problems to subject matter...Remote work
- ...Job title: Tier 1 Help Desk Technician Classification: Exempt Reports to: Director of Enterprise... ...Birmingham, AL Job overview: Supports technology across retail locations,... ...systems, and any other in-store and remote data collection technology. Answer...Remote workHome officeWeekend work
$55k
The Clinical Support Specialist provides clinical demonstration, instruction... ...products and … Full-time Tier II Technical Support Specialist... ...for everyone. We offe… Remote Full-time We are seeking... ...we offer generous benefits to help you achieve your goals....Remote workHourly payFull timeContract workTemporary workPart timeWork at officeWork from homeMonday to FridayShift work$62.5k - $70k
...colleagues. About the Position The Help Desk Technician II serves as the single point of contact... ...issues, providing day-to-day support through tickets, phone calls, and walk... ...common tasks such as VPN, MFA, and secure remote access. Log, track, and update support...Remote workTemporary workMonday to FridayShift work$51k - $82k
...security organization in San Antonio, Texas, seeks a Call Center Service Representative 4. The role includes providing Tier I and II technical support, managing client requests, and maintaining network diagrams. Candidates should have 4-5 years IM/IT support experience,...Senior$40k - $47k
...responsive, high-quality support — not locked in by a... ...a Helpdesk Support II Technician to join our technical... ...Helpdesk Coordinator and our senior technicians — you'll... ...who’s outgrown pure Tier 1 work and wants to build... ...call. Resolve issues remotely on first contact...Remote workContract workWork at office- ...Service Desk Technician The Service Desk Technician is a key member of Trew's IT team, serving... ...This role provides hands-on technical support — including ticket resolution, laptop... ...initiatives as directed Performing remote troubleshooting using diagnostic tools...Remote workWork at office
- ...Summary The Technical Support Representative II provides advanced technical... ...primary escalation point for Tier I representatives. This... ...service activities with field technicians and subcontractors, and... ...Responsibilities Provide advanced remote technical support for...Remote workFor subcontractorWork at office
$25 - $36 per hour
...Day Improvements - IT Service Desk Analyst II (Onsite - Somerset, New... ...by Great Day Improvements and support enterprise Service Desk operations... ...a key escalation point for Tier I, ensuring ticket quality, guiding... ...device setups through both remote and on-site support....Remote workHourly payPermanent employment$29.65 per hour
...Title : IT Support Technician II Location: Englewood, CO Duration: 12-Month Contract to... ...Key Responsibilities Provide Tier I/II technical support for hardware, software... ...business and user requirements. Support remote users and troubleshoot VPN and secure...Remote workContract workWork at office$29.52 per hour
...Summary Tier 1 Helpdesk Analyst Arlington,... ...Intelligence & Operations Support (MIOS) could be the... ...seeking a Tier 1 Help Desk Analyst to help... ...level employees to senior leaders, we believe... ...Provide local and remote Technical Support Services... ...DoD IAT Level II Certification is...Remote workWork at officeLocal area
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