Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Help Desk Technician (Tier II) - 24x7 Remote Support

Aretec, Inc.

Ashburn, VA
  • Remote job

Aretec, Inc. is looking for a Help Desk Specialist II (Tier 2 – Advanced Support) to provide technical assistance to Customs and Border Protection’s Technology Service Desk. The role involves troubleshooting complex technical issues, with a strong focus on remote support for various systems including Windows and mobile devices. The ideal candidate should have at least 2 years of experience and be ready for rotating shifts, including nights and weekends. The position offers primarily remote work, provided the candidate resides near one of the specified locations. #J-18808-Ljbffr Aretec, Inc.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Help Desk Technician (Tier II) - 24x7 Remote Support in Ashburn, VA vacancy
  • Total Force Alliance, LLC is seeking a Senior Help Desk Analyst (Tier II) to provide advanced support for users, systems, and cloud services in a 100% remote, high-availability enterprise environment. You will escalate, troubleshoot, and coordinate with multiple teams... 
    Remote job
    Senior

    Page Mechanical Group, Inc.

    Miami, FL
    3 days ago
  • $21.63 - $31.25 per hour

     ...has a direct hire opportunity for a Help Desk Technician Tier II. Our client is a leader in logistics...  ...This role provides tier-1 and tier-2 support to employees across corporate and warehouse...  ...levels and supports both onsite and remote users. Responsibilities Provide tier-... 
    Remote work
    Hourly pay
    Shift work

    Beyond TalentEdge

    Rochester, NY
    2 days ago
  •  ...application process. Full Time Technician DOD ARMY RNEC C4/IT Support, San Antonio, TX, US 4...  ...desktop problems via Remote Control; assist with IAVA...  ...work with appropriate Tier II or III administrators to...  ...Project Manager, to discuss Help Desk trends and statistics. Contribute... 
    Remote work
    Civilian Contractor
    Full time
    Work at office
    Local area
    Relocation

    T and T Consulting Services

    San Antonio, TX
    2 days ago
  •  ...Job Description Job Description Senior Help Desk Technician II Employment Type: Full Time  Department...  ...of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of...  .../troubleshooting/support - Remote User setup/support/troubleshooting... 
    Remote work
    Senior
    Full time
    For contractors
    Work at office
    Flexible hours

    Contact Government Services, LLC

    Chantilly, Loudoun County, VA
    more than 2 months ago
  • Lathrop GPM LLP in Kansas City, MO is seeking a Help Desk Specialist - Tier II to resolve complex technical issues, support attorneys and staff, and contribute to continuous improvements in technology delivery. The role requires at least 3 years of technical support experience... 
    Senior

    Lathrop GPM LLP

    Kansas City, MO
    2 days ago
  • Lathrop GPM LLP in Kansas City, MO is seeking a Help Desk Specialist - Tier II to resolve complex technical issues, support attorneys and staff, and maintain productivity and security. The role requires strong customer service, experience with Windows and Office, and collaboration... 
    Senior
    Work at office

    Lathrop GPM

    Kansas City, MO
    2 days ago
  • DecisionPoint Corporation seeks Help Desk Specialists - Level II (Tier 1) to support daily IT operations for a large federal and DoD-aligned mission environment. This fully remote role resolves advanced Tier 1 incidents, performs detailed triage, and ensures high-quality... 
    Remote job

    DecisionPoint Corporation

    New York, NY
    2 days ago
  •  ...Overview The Tier 2 Technician is a critical role within our...  ...advanced technical support and troubleshooting services...  ...patch management, and remote troubleshooting....  ...Mentoring Tier I and Tier II technicians and...  ...Escalation of tickets to a Senior Engineer after the initial... 
    Remote work
    Full time
    Work at office

    Lyons HR, LLC

    Birmingham, AL
    6 days ago
  • Aretum is hiring a Tier II Support Technician - Junior to deliver advanced technical support for end users across Windows, macOS, iOS, and Android...  ...contracting environment. The role supports both onsite and remote users, with a focus on customer service, documentation, and... 
    Remote job

    Aretum

    Arlington, VA
    2 days ago
  •  ...not offer a relocation program.   Support Desk Tier II IT Technician About the Role We are seeking a...  ...Tier 2 service tickets and provide remote support for a wide range of client environments...  ...What You Bring  ~4+ years of help desk or technical support experience... 
    Remote work
    Casual work
    Work at office
    Local area
    Relocation

    Advanced Business Innovations

    Los Angeles, CA
    13 days ago
  • Sync.com is seeking a Tier II Technical Support specialist to join our fully remote team. You will handle technical, account, and billing inquiries, translating complex concepts into customer-friendly language. The role requires strong problem-solving across Windows, Mac... 
    Remote job

    Sync.com

    Dallas, TX
    2 days ago
  •  ...is looking for a Technical Support Specialist (Tier II) to join our team. Tier II specialists act as our senior technical detectives—taking...  ...issues to resolution while helping uplift our Tier I team. What...  ...alternating bi-weekly between remote and in-office. Fridays will... 
    Remote work
    Work at office
    Immediate start
    Home office
    Flexible hours

    CallRail

    Atlanta, GA
    25 days ago
  • $55k - $60k

     ...Description Job Description Overview We are seeking a Tier II Help Desk Specialist to join our team supporting NOAA SBITS in Silver Spring, MD. This position...  ...group policy application is often essential. Remote Support Tools: Proficiency with remote support... 
    Remote work
    Full time
    Contract work
    Temporary work
    Work at office
    Local area
    Monday to Friday
    Weekend work
    Day shift
    Afternoon shift

    TekSynap

    Silver Spring, MD
    15 days ago
  • $22.5 - $24.04 per hour

     ...government clients. The Opportunity RCG is seeking a Help Desk Specialist II (Tier II) to support an ongoing federal contract in Silver Spring,...  ...desktop hardware and software. Provide desk-side, remote, phone, chat, and email support to end users. Support... 
    Remote work
    Hourly pay
    Ongoing contract
    Permanent employment
    Full time
    Work at office

    Reston Consulting Group, Inc.

    Silver Spring, MD
    15 days ago
  •  ...seeking to hire a talented Tier II Service Desk Technician for an exciting, full-time,...  ...week (Tuesdays/Thursdays). Remote work/work from home is available...  ...service desk and technical support by resolving complex...  ...software architects. We strive to help clients maintain their... 
    Remote work
    Full time
    Contract work
    Temporary work
    Work experience placement
    Local area
    Work from home
    Monday to Friday
    Shift work
    2 days per week
    3 days per week

    Cybersecurity First Friday, LLC

    Colorado Springs, CO
    3 days ago
  • The Tier II Service Desk Analyst provides remote support to end users on a variety of issues. This role identifies, researches and resolves technical problems,...  ...Tier I. Resolves and supports end user issues with the help of remote control tools and remote resources.... 
    Remote work
    Work at office
    Night shift

    All Lines Technology

    Rock Hill, SC
    5 days ago
  •  ...firms, has an immediate opening for a Help Desk Specialist - Tier II in our Kansas City, MO location. The...  ...continuous improvements in how technology support is delivered across the firm. Lathrop...  ...customer service via phone, remote tools, and in person, ensuring minimal... 
    Remote work
    Work at office
    Immediate start
    Shift work
    Night shift
    Weekend work
    3 days per week

    Lathrop GPM LLP

    Kansas City, MO
    2 days ago
  • $60k - $65k

     ...Overview The Technical IT Support Specialist, Associate is...  ...for providing Tier 2 IT support to end-users...  ...in-person support, and remote assistance. The specialist...  ...elevate outside the Service Desk according to service level...  ..., providing training to help drive success, with access... 
    Remote work
    Temporary work
    Work experience placement
    Flexible hours

    Dlhcorporation

    Bethesda, MD
    4 days ago
  • IT Field Support Analyst - Tier II page is loaded## IT Field Support Analyst -...  ...business unit end users* Provide desk side and remote technical assistance to...  ...strong relationship up to senior management level within...  ...’ personal goals, helping them create the career, and... 
    Remote work
    Work experience placement
    Work at office
    Immediate start

    GFL Environmental

    Kansas City, MO
    4 days ago
  •  ...technology, and transformation, helping agencies solve complex...  ...Summary Aretum is seeking a Tier II Support Technician - Junior to provide...  ...supporting both onsite and remote users in a fast-paced enterprise...  ...unresolved or high-impact issues to senior technical teams and... 
    Remote work
    Temporary work
    Work at office
    Local area
    Relocation

    Aretum

    Arlington, VA
    2 days ago
  • Role Title: Tier II Technical Support Specialist Department: Customer Support Location...  ...Sunday-Wednesday, with remote work on Fridays (off...  ...ZIMBIS for dental practices, we help healthcare providers reduce...  ...Supervisor. OTHER FUNCTIONS Technician dispatch management.... 
    Remote work
    Work at office
    Local area
    Worldwide
    Relocation package
    Monday to Friday
    Flexible hours
    Shift work
    Night shift
    Rotating shift

    Cubex

    Scottsdale, AZ
    2 days ago
  •  ...As a Tier II Help Desk / Systems Administrator, you will provide advanced technical support to enterprise users by diagnosing, troubleshooting, and...  ...support users worldwide through remote support technologies while mentoring junior technicians and helping maintain... 
    Remote work
    Full time
    Worldwide
    Monday to Friday
    Shift work

    Omniscius Consulting

    Annapolis Junction, MD
    a month ago
  • Inserso is seeking Network Support Technicians to support DHS customers worldwide, delivering onsite and remote Tier II IT support to minimize downtime. The role includes handling hardware, software, networking, cloud services, and related IT issues in a fast-paced environment... 
    Remote job
    Worldwide

    Inserso

    Fairfax, VA
    2 days ago
  •  ...Job Description Job Description Help Desk Specialist II Task 3: TSD Advanced Support (Tier II) Ashburn, VA / Orlando, FL / San Antonio, TX - Primarily remote, within commuting distance Rotating shifts, 24x7x365 coverage required BILINGUAL HIGHLY PREFERRED... 
    Remote work
    Work at office
    Rotating shift

    TEEMA

    Orlando, FL
    more than 2 months ago
  • Description The IT Help Desk Support Specialist - Tier II provides intermediate-level technical support for enterprise information technology systems under...  ...service management (ITIL) principles. Experience with remote support tools and ticketing systems. Exposure to... 
    Remote work
    Contract work

    Socket.dev

    Annapolis, MD
    3 days ago
  • $29.43 - $34.83 per hour

     ...Start Provide advanced technical support for complex electro-mechanical,...  ...environments. Responsibilities Provide Tier II/III technical support to field engineers, technicians, and product support teams for...  ...Microsoft Terminal Server / Remote Services HBSS, Anti-Virus, and... 
    Remote work

    Moseley Technical Services, Inc.

    Scottsdale, AZ
    5 days ago
  • Dominium is seeking a Service Desk Technician II to provide advanced technical support for enterprise applications and endpoint devices, supporting both onsite and remote staff in a hybrid environment. You will be the escalation resource for more complex issues, delivering... 
    Remote job
    Senior

    Dominium

    Minneapolis, MN
    2 days ago
  • $33.65 per hour

    Zones, LLC is looking for a Help Desk Analyst II in Dallas, TX, to address user issues and maintain...  ...troubleshoot hardware and software and assist remote workers with equipment management. The...  ...Degree and 2+ years in technical support, along with strong problem-solving skills... 
    Remote work

    Zones

    Dallas, TX
    3 days ago
  • $21 - $25 per hour

     ...Description Job Description Tier 1 Help Desk Technician  Clackamas, OR (ON-SITE)...  ...internal IT department or supporting your in-house team, our...  ...Projects Team with on-site or remote project delivery as needed...  ...• Escalate issues to Tier II Help Desk when outside the... 
    Remote work
    Hourly pay
    Work at office
    Local area
    Monday to Friday
    Flexible hours

    Exemplar Companies

    Clackamas, OR
    14 days ago
  • $65k - $100k

     ...technology, and transformation, helping agencies solve their...  ...Job Summary The Help Desk Technician II provides advanced...  ...troubleshooting and deskside support for escalated incidents from Tier 1. Operating from both...  ...Proficiency in ITSM and remote support tools (ServiceNow... 
    Remote work
    Full time
    Contract work
    Temporary work
    Work at office
    Local area

    Aretum

    Arlington, VA
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Help Desk Technician (Tier II) - 24x7 Remote Support. Be the first to apply!