Senior Technical Support Analyst (Tier 3)
GCS Technologies Inc
Senior Technical Support AnalystSenior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in extremely variable environmentsEssential Duties and Responsibilities:Microsoft Azure and Office 365 Administration.Provide remote technical support to customers calling for various technical issues.Provide on-site technical support to customers as needed.Must have flexible after-hours availability for implementation and deployment tasks.Track time and provide troubleshooting notes as you work
- ...Job Summary Senior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are...SeniorWork at officeRemote workWork from homeFlexible hours
- Air InfoSec, LLC in Austin, Texas, seeks a Senior Help Desk Support Specialist (Level 3) to provide top-tier end-user support to the Texas Department of Transportation (TxDOT). The role involves diagnosing, resolving, and documenting issues across hardware, software, and...SeniorRemote work
- ...Senior Technical Support Analyst (DISCO Desk)Austin, TXYour ImpactThe Senior DISCO Desk Analyst provides expert technical guidance to law firms and corporate... ...learn new concepts and teach othersEven Better If You Have…3+ years experience with any of the following; Salesforce,...SeniorH1bWork at officeVisa sponsorshipMonday to FridayShift work
- ...Years of Experience: 3 years of experience Education Requirements: Bachelor... ...program provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support services to sustain and enhance... ...Desk Specialist provides advanced technical support for escalated incidents, focusing...SuggestedFor contractorsRemote work
$35 - $40 per hour
...shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and... ...include, but are not limited to, technical assistance for hardware,... ...Paid Time Off Pet Insurance Seniority level Associate Employment type...SuggestedFull timeFor contractorsRemote work- ...Senior Technical Support AnalystSenior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In...SeniorWork at officeRemote workFlexible hours
- ...Role: Help Desk Support Specialist (Level 2 & Level 3) Duration: 12 months Location: Austin, TX (Onsite... ...Candidate Characteristics: Tier 2: 4 7 years of help desk, desktop... ...Responsibilities: Provide technical assistance to computer system users...Work experience placementRemote work
- ...Job Type Contract Required Skills technical support supporting users +5 Work... ...United States Job Description The Senior Help Desk Support Specialist (Level 3) will support the Texas Department... ...requests escalated from lower support tiers. The specialist will deliver...Contract workWork experience placementRemote work
- ...Are you a highly skilled technical expert with a passion for solving... ...bridging the gap between customer support and technical development... ...so, this role is for you! As a Senior Technical Support Engineer , you... ...: Four-year degree or minimum 3 years of customer service experience...SeniorWork at officeLocal areaWorldwide
- PEAK6 is seeking a Senior Desktop Support Analyst to enhance employee experience by offering comprehensive desktop support and managing technology solutions. This role, based in Austin, requires 3+ years of relevant experience in IT support for Windows and macOS systems...Senior
- Farm Credit Bank of Texas in Austin, TX is seeking a skilled Technical Support Analyst II to deliver advanced technical support for desktops, mobile devices, and enterprise platforms. You will serve as a primary escalation point and partner with IT teams to resolve complex...Senior
- Texas Health and Human Services Commission is seeking a Senior Tools Support Administrator to lead TIERS tool support, provide technical leadership, and act as a senior escalation point for complex issues. Responsibilities include coordinating upgrades, patches, server...Senior
- Job Description As the Technical Specialist - HW/SW integration for the SDV 2.0 Aggregator supporting the Ultifi platform, you will plan, lead, and execute SDV 2.0 hardware‑... ...expected to report to a specific location at least 3 times a week {or other frequency dictated by...SeniorLocal areaWork from homeRelocation package
- ...Job Summary Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected...Live inWork at officeRemote workWork from homeFlexible hours
$100k
Join to apply for the Senior Desktop Support Analyst role at PEAK6 Join to apply for the Senior Desktop Support... ...company meetings. Contributing to technical research, test hardware and software,... ...fellow colleagues. Your Experience 3+ years of experience working in a desktop...SeniorFull timeWork at officeLocal areaRemote work2 days per week- ...Commission in Austin seeks an experienced Systems Analyst IV to perform complex IT data analysis for TIERS and related eligibility systems. The role... ...interfacing with stakeholders, and providing technical analysis and support to developers and users. The position may be...SeniorRemote work
- Nexzentek is seeking a Product Support Analyst-3 to join our CCMS product team. This role is based in Austin, TX with remote work options, and supports long-term engagements on the CCMS platform. The analyst will handle advanced application support, testing coordination...SeniorRemote job
- ....Job DescriptionAs the Senior Principal Platform Architect... ...-up fabrics, and multi-tier switch hierarchies.... ...Attestation (SPDM). 3. Advanced RAS & Infrastructure... ...center infrastructure. Technical Skill Set System-Level... ...employer, committed to supporting diversity and fostering...SeniorWorldwide
- ...area) I. DESCRIPTION OF SERVICES The Support System Administrator will be responsible... ...of various system applications. Provides technical assistance and support for applications and... ..., security risks, and operational needs. 3. Develop Migration Strategy: Create a...Live inLocal areaRemote workRelocationMonday to FridayWeekend workAfternoon shift
- Facility Solutions Group seeks a Technical Support Representative - Level 1 to provide tier 1/2 support, troubleshoot connectivity, installation, and equipment defects, and guide customers through corrective steps in a fast-paced environment. You will analyze, troubleshoot...
- Facility Solutions Group, Inc. is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment in Round Rock, Texas. You will troubleshoot connectivity, installation, and equipment issues, remotely configure client equipment...Remote work
- American Innovations is seeking a Technical Support Representative, Tier 1, to be the first point of contact for customers troubleshooting tablets, connectivity, and account issues by phone and chat. You will resolve issues directly, document them clearly, and help improve...
- ...Services Commission (HHSC) in Austin, TX seeks a seasoned Business Analyst to support the SHARP initiative. The role will blend BA and QA duties and... ...data analysis and process reengineering skills. On-site 3 days per week with potential to adjust; local candidates only...SeniorRemote jobLocal area3 days per week
- Signature Support Engineer (Technical) Job Category: Customer Success Responsibilities Serve as a Trusted... ...experience in Technical Support and/or 3+ years of development experience.... ...Strong experience in both the front‑end web tier (JavaScript, AJAX, HTML, DHTML, CSS,...Senior
- ...Position Summary The Senior Desktop Support Technician is responsible for providing advanced technical support across all Black Family Hospitality (BFH) concepts, with... ...Technical Support & Troubleshooting • Provide Tier 2/3 support for desktops, laptops, mobile...SeniorWork at officeLocal areaRemote workRelocationFlexible hoursNight shift
$70k - $75k
...To $75,000.00 Annually Position Summary The Senior Desktop Support Technician is responsible for providing advanced technical support across all Black Family Hospitality (... ...Technical Support & Troubleshooting Provide Tier 2/3 support for desktops, laptops, mobile devices...SeniorFull timeRemote workRelocation$55k - $65k
...00.00/yr - $65,000.00/yr IT Support Specialist (Tier 1.5) | Launch Your MSP Career... ...chance to flex both your technical skills and your people skills... ...go-to tech at client sites 3-4 days a week—solving issues... ...needed, and collaborate with senior engineers to get things done...Full timeWork at officeFlexible hours3 days per week1 day per week$111k - $159k
Build and sustain robust candidate pipelines for complex, niche technical roles (e.g., Cloud Infrastructure, Distributed Systems, AI/ML) using... ...:Bachelor's degree or equivalent practical experience.3 years of technical sourcing or recruiting experience in an in-house...Senior- SES Corporation in Austin is seeking a Tier 2 Help Desk Specialist to provide advanced technical support for escalated incidents, focusing on endpoint management, identity... ...collaboration platforms. You will work with Tier 3 engineers, ensure SLA compliance, and mentor Tier...For contractors
- ...The University of Texas at Austin's Dell Medical School is seeking a Service Desk Tech Analyst III to provide advanced technical support for endpoint devices, enterprise applications, and Epic client environments across clinical and enterprise operations. This role is...Senior
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