Automotive Service Advisor
Nissan of Duarte
As an experienced Automotive Service Advisor, you will own our customer’s experience in the service lane. You are well-versed in product offerings, inventory needs, technician scheduling and customer service. We will offer production bonuses to encourage growth.
What We Offer
• Competitive Compensation Packages
• Mentorship and coaching
• Excellent Opportunities for Career Growth
• We’re all on the same Team atmosphere
• Medical, Dental, Vision, Life and AD&D for both employee and family
• Vacation, Holiday, Illness PTO options
RESPONSIBILITIES:
• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently
REQUIREMENTS:
• Organized and friendly personality
• Dealership experience is required
• Knowledge of dealership drive lane
• Demonstrated ability to manage others
• Valid in-state driver's license
Vacancy posted 4 days ago
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