Operations Coordinator

About Oppy

Grow Our Tomorrow. Oppy is a leading grower, marketer and distributor of fresh produce from around the world. As one of North America’s top produce companies for nearly 165 years, we bring over 100 varieties of produce from 27 countries to 1,300+ retailers in North America and throughout the world. As much as agriculture has shaped the past for humankind, Oppy’s efforts shape its future by sustainably providing families with healthy, safe and fresh produce to create a better quality of life for all. Our progressive team is called to a higher purpose that raises the economic wellbeing of families and communities who work the land.

Recognized as one Canada’s Best Managed Companies (for the last 20 years!) and a Top 100 Employer, our diverse team of dedicated professionals collaborate and make connections across our locations throughout North and South America. We owe our success to our adaptability, innovative and entrepreneurial approach, our commitment to our people, and the incredible relationships we build. We are looking for talented people who love a fast-paced, dynamic environment where you can grow your skills and career in a sector with abundant opportunity. Grow your tomorrow with us, today.

Overview

The Operations Coordinator plays a vital role in ensuring the smooth and efficient transport of imported and domestic perishable products across North America. This position requires the application of independent judgment and discretion in coordinating logistical activities, ensuring compliance, and addressing operational challenges. Responsibilities include facilitating product movement from ports and distribution points to storage facilities or customers and maintaining compliance with government regulations. The role also contributes to process improvements and operational strategies, aligning day-to-day activities with broader organizational goals. Through strong attention to detail, problem-solving, and collaboration, this role is instrumental in maintaining the integrity of the supply chain while delivering exceptional service to all stakeholders.

Accountabilities

Coordinates the timely movement of perishable products from ports to storage facilities across North America, ensuring accuracy and efficiency while supporting cost containment and continuous process improvements.

Independently evaluates and resolves logistical challenges, including discrepancies in shipment progress or documentation, to maintain operational continuity and prevent delays.

Collaborates with internal teams and external partners (port operators, cold storage facilities, transport companies) to align logistical activities with organizational objectives and ensure seamless day-to-day operations.

Supports internal customers by assisting with sales, inventory, and finance reconciliations, promoting a high level of customer service and operational excellence with both internal and external stakeholders.

Communicates with and manages relationships among key partners, including port operators, transport companies, and cold storage facilities, to ensure all daily activities are completed on time and within budget. May assist with negotiating port-to-storage freight rates under established guidelines.

Monitors compliance with cold storage requirements and government regulations, ensuring accuracy in documentation and assisting with market-based cost controls to support operational budgeting efforts.

Coordinates marine cargo claims by managing proforma filings, scheduling surveys, and ensuring accurate documentation and product traceability. Follows up with all parties to achieve timely and successful claim resolutions.

Maintains accurate and organized records of import documentation, including vessel summaries, shipping reconciliations, temperature logs, invoices, and regulatory certificates, ensuring compliance and readiness for audits.

Monitors compliance with cold storage requirements and government regulations, ensuring accuracy in documentation and assisting with market-based cost controls to support operational budgeting efforts.

May assist with container port arrivals in Eastern Canada and other locations as required, completing associated processes and documentation to ensure smooth operations.

Performs other related support activities as needed and proactively identifies opportunities to enhance operational processes and address emerging challenges.

Required Knowledge & Abilities

Intermediate knowledge of port-to-storage coordination concepts, methods, and practices, including the ability to independently manage logistical workflows and contribute to process improvement strategies.

Intermediate knowledge of import/export government regulations and compliance requirements, with a demonstrated ability to address operational challenges and ensure alignment with policies.

Strong understanding of supply chain processes, including logistics, quality control, and cold storage requirements, with experience in optimizing workflows for perishable products.

Proficiency in Microsoft Excel, Word, and Outlook, with the ability to analyze data and develop actionable insights to support operational decisions.

Exceptional time management and organizational skills, with the ability to independently manage priorities, meet deadlines, and adapt to fast-paced environments while maintaining accuracy.

Highly effective written and verbal communication skills, with the ability to clearly convey complex information, actively listen, and engage with stakeholders to ensure alignment and collaboration.

Proven problem-solving and analytical skills, with the ability to independently identify, evaluate, and resolve complex logistical and compliance issues.

Strong attention to detail, ensuring accuracy in operational documentation, reporting, and communication to meet organizational and compliance standards.

Demonstrated ability to work autonomously and collaboratively under pressure, exercising sound judgment to resolve issues and contribute to operational efficiency.

Flexible availability, including the ability to work evenings, weekends, and/or holidays as needed, and occasional travel within the area, with adaptability to changing priorities and environments.

Ideal Qualifications

Degree, diploma, or related industry training in supply chain, logistics, or operations is an asset.

Minimum, 2 – 4 years of experience in logistics, port operations, or supply chain coordination, with a focus on perishable products preferred.

Certification in supply chain or logistics (e.g., APICS, CPIM, CSCP) is considered an asset.

Notice of E-Verify Participation

Oppy participates in E-Verify and will provide the federal government with your Form I-9 Authorization to confirm that you are authorized to work in the U.S.

For more information on E-Verify, please visit: www.dhs.gov/e-verify

Inclusion and Equal Opportunity Employment

Oppy is an Equal Employment Opportunity employer who actively seeks to recruit retain individuals from diverse backgrounds and experiences. We are dedicated to fostering a culture where every employee feels valued, respected, and empowered to be themselves at work. We care about the uniqueness of our applicants, employees, and partners. Diversity is fundamental to our success because it brings a range of perspectives that fuel innovation and excellence. That’s why we’re focused on creating an inclusive culture where every employee can contribute their unique talents and ideas.

We gratefully thank all applicants for their interest, however, only candidates under consideration will be contacted directly.